MOHAMMED AMEEN
Service Advisor
Abu Dhabi
Summary
Customer-focused Service Advisor with experience in automotive sales and workshop coordination. Skilled in managing service appointments, communicating with clients, upselling services, and ensuring smooth vehicle maintenance processes. Holds driving licenses in India, Qatar, and the UAE, with strong knowledge of automotive service operations.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Service Advisor
JAPAN AUTO ELECTRICALS
10.2021 - 11.2025
- Welcome customers and accurately capture vehicle service needs.
- Provide clear service explanations, estimates, and timelines.
- Schedule appointments and coordinate with the workshop team efficiently.
- Update customers on service progress and address queries professionally.
- Promote additional services or products to enhance customer experience.
- Maintain accurate records using CRM or workshop management systems.
- Resolve complaints effectively, ensuring customer loyalty.
Education
Mechanic Motor Vehicle - undefined
Amina ITI
Malappuram, Kerala08.2020
VHSE - undefined
VHSE
Malappuram, Kerala04.2017
High School - undefined
NMHSS
Malappuram, Kerala04.2015
Skills
Automotive service knowledge and technical awareness
Driving License
• India – Light Vehicles
• Qatar – Light Vehicles
• United Arab Emirates (UAE) – Light Vehicles
Timeline
Service Advisor
JAPAN AUTO ELECTRICALS
10.2021 - 11.2025
Mechanic Motor Vehicle - undefined
Amina ITI
VHSE - undefined
VHSE
High School - undefined
NMHSS