HR Consultant cum Administrative Officer
- Advised over 200 clients on educational pathways and career opportunities, achieving a client satisfaction rate of 95%.
- Developed and implemented HR policies and procedures, reducing employee turnover by 20% within the first year.
- Conducted training programs for 100+ employees, enhancing skills in areas such as customer service, communication, and compliance, resulting in a 30% increase in overall productivity.
- Handled administrative tasks including maintaining records, preparing reports, and managing office supplies, ensuring seamless office operations and reducing administrative costs by 15%.
- Assisted in the development and implementation of marketing strategies, increasing client acquisition by 25% over six months.