Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant
MOHAMMED ANEES M

MOHAMMED ANEES M

HR SPECIALIST
Al Qusais,Dubai

Summary

Driven Business Development Executive with a successful career history in managing multi-state distributed businesses. Expertise in hiring, developing, and retaining high-performance teams, instrumental in driving the growth and success of previous organizations. Proven track record in change management, management transition, and merger integration. Excels at building strategic relationships that support key business initiatives. Excellent interpersonal and communication skills for effective management of matrixed organizations.

Work History

HR Consultant cum Administrative Officer

GROWLAYN Education Consultancy
03 2023 - 04 2024
  • Advised over 200 clients on educational pathways and career opportunities, achieving a client satisfaction rate of 95%.
  • Developed and implemented HR policies and procedures, reducing employee turnover by 20% within the first year.
  • Conducted training programs for 100+ employees, enhancing skills in areas such as customer service, communication, and compliance, resulting in a 30% increase in overall productivity.
  • Handled administrative tasks including maintaining records, preparing reports, and managing office supplies, ensuring seamless office operations and reducing administrative costs by 15%.
  • Assisted in the development and implementation of marketing strategies, increasing client acquisition by 25% over six months.

HR Executive Assistant-Dispatch Control

MOWASALAT(Karwa), Lusail depot
12 2021 - 01 2023
  • Coordinated the deployment of over 1,500 drivers for transportation services during the FIFA World Cup 2022, ensuring timely and efficient dispatch operations.
  • Conducted training sessions for 200+ newly recruited drivers, focusing on customer service, route navigation, and safety protocols.
  • Implemented a performance tracking system that resulted in a 15% increase in driver punctuality and a 10% reduction in operational delays.
  • Resolved HR-related issues for a diverse team of 1,500 drivers, addressing grievances, conflicts, and disciplinary actions promptly and effectively.
  • Facilitated communication between the dispatch team and drivers, ensuring accurate dissemination of schedules and operational updates, improving overall service efficiency by 20%.
  • Generated daily and weekly operational reports for senior management, highlighting key performance metrics and areas for improvement, contributing to data-driven decision-making.

HR Assistant Trainee

DREAM DATA FORCE
09 2019 - 09 2021
  • Enhanced customer relation management skills through direct customer interactions
  • Improved service delivery and customer satisfaction

Office Assistant (Internship)

GULF STAR TRAVEL AGENCY
01 2017 - 02 2018
  • Enhanced management and multitasking skills by handling various customer service tasks remotely.
  • Remote Agent (Air Ticketing, Visa Processing, Travel Plan Guide)

Education

Master of Business Administration - HR & Marketing

Vinakaya Mission Research Foundation

Bachelor of Business Administration - Aviation

Bharathiyar University

SEVEN STAR certification - Airline & Airport Management

Dgito technical training services, AIMFILL INTERNATIONAL BUSINESS CAMPUS

Skills

  • Human Resource Management: Expertise in recruitment, onboarding, training, and employee relations
  • Client Advising: Successfully guided over 200 clients on educational and career opportunities with a 95% satisfaction rate
  • Administrative Efficiency: Managed office operations, records, and supplies, reducing administrative costs by 15%
  • Event Coordination: Organized events and workshops for up to 150 participants, enhancing professional development
  • Strategic Planning: Assisted in developing marketing strategies, increasing client acquisition by 25%
  • Data Analysis: Prepared and analyzed HR metrics and reports, improving operational efficiency by 15%
  • Conflict Resolution: Addressed and resolved HR-related issues promptly, maintaining a harmonious work environment
  • Time Management: Efficiently managed schedules and tasks, ensuring timely completion of responsibilities
  • Communication &Interpersonal Skills:Excellent verbal and written skills facilitating effective stakeholder engagementBuilt strong relationships with clients and employees, contributing to a collaborative work environment
  • Professionalism and Ethics

Timeline

HR Consultant cum Administrative Officer

GROWLAYN Education Consultancy
03 2023 - 04 2024

HR Executive Assistant-Dispatch Control

MOWASALAT(Karwa), Lusail depot
12 2021 - 01 2023

HR Assistant Trainee

DREAM DATA FORCE
09 2019 - 09 2021

Office Assistant (Internship)

GULF STAR TRAVEL AGENCY
01 2017 - 02 2018

Master of Business Administration - HR & Marketing

Vinakaya Mission Research Foundation

Bachelor of Business Administration - Aviation

Bharathiyar University

SEVEN STAR certification - Airline & Airport Management

Dgito technical training services, AIMFILL INTERNATIONAL BUSINESS CAMPUS
MOHAMMED ANEES MHR SPECIALIST