Summary
Timeline
Skills
Work History
Education
Accomplishments
Overview
Hi, I’m

Mohammed Abdul Qayum

Senior Officer- Digital Platform
Dubai
Mohammed Abdul Qayum

Summary

Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the role of Managing Digital Platforms and will bring immediate value to the Company’s goals. I am Enthusiastic and self-motivated Analyst eager to contribute to team success through hard work, clear understanding of Systems, Architecture, Business Processes, Digital transformation as well as digitalization. My strength is to learn complex things on the fly, demonstrate professionalism and continuous improvement in any challenge I undertake.

I am skilled on the following Digital Transformation technologies and has good understanding of AI, ML, NLP, Blockchain, Neural Networks, Customer segmentation, Robo advisor, AWS, Interconnected Systems and Network Analysis, Trading platform and Portfolio Management.

I have expertise in design thinking and user experience building. Excellent presentation and communication skills specifically in dealing with higher management and partners.

Certifications:

Certified Scrum Product Owner,

Leadership and Digital Innovations in Finance, Digitalization transformations.

Managing Conflicts, Design Thinking, Ethical Hacking.

My Present Roles:

Managing app development teams, working with POs to enhance user story and defining UI for the user stories, bench marking user experience, estimation, as well as overseeing the implementation, delivery and support of product increment throughout the sprints.

Worked with various vendors on evaluating the software tools and technologies, finalizing products and completing the Purchase Orders. Crafted software requirements to suite business needs, wrote user stories with clarity and simplicity, evaluate vendors as well as resources to suite the requirements. Managed multiple local as well as international teams with proper utilization. Timely risk assessment and escalation through proper channel, re prioritization and scoping based on expected situations.

Experienced using various tools and technologies. Proven ability to learn new things on the fly. Expertise in design thinking and user experience building. Excellent presentation and communication skills.

Timeline

SCRUM ALLIANCE®

Certified Scrum Product Owner®
03.2023 - 03.2023

The Executive Education Indian School of Business

Certificate For Leadership And Digital Innovation from Data Sciences & Digital Transformations in Finance
05.2022 - 11.2022

Senior Analyst - Digital Platform

Dubai Islamic Bank
06.2015 - Current

Technical Lead

Kony Labs & Kony IT Services
08.2010 - 04.2015

Software Engineer

ServeAll, Springboard
03.2010 - 08.2010

Senior Subject Matter Expert

Nityo InfoTech, HP, Amdocs
06.2009 - 03.2010

Senior Subject Matter Expert - Amdocs CRM

Amdocs
07.2007 - 05.2009

Member Technical Staff

Infistech
07.2006 - 06.2007

Khaja Banda Nawaz College of Engineering

B.E from Computer Science
01.2000 - 02.2006

Andhra Board / Nalanda Jr. College

Intermediate (12th) from Math, Physics, Chemistry
04.1997 - 04.1999

Andhra Board of Secondary Education / Good Samaritan High School

10th
04.1996 - 03.1997

Skills

    Write User Stories and compose Journeys

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Work History

Dubai Islamic Bank
Dubai

Senior Analyst - Digital Platform
06.2015 - Current

Job overview

As a Senior Officer for Mobility Platform I am responsible for
1. Engaging multiple scrum teams for successful and timely delivery of digital journeys
2. Managing multiple mobility development teams for end to end implementation and integration of the scoped journeys. Getting the UAT ans STG done. Deployment and publishing of these journeys to production.
3. Engage several teams including middleware, architecture, Business Systems and Service Providers as well as vendors in solution discussion, documentation and tracking.


  • Prepare software requirement specifications and functional specification.
  • Story telling and User stories creation for established requirements
  • Assess, define and document scope of projects.
  • Define business goals to determine systems requirements.
  • Present business leaders with ROI estimations to drive project planning
  • Research and adop new technologies to add value to existing offerings
  • Enhanced User interfaces to promote better functionality for users

Kony Labs & Kony IT Services
Hyderabad

Technical Lead
08.2010 - 04.2015

Job overview

  • Design and Develop more than 6 mobile applications using Kony Visualizer (formerly known as Kony Cross Platform IDE for Android, iPhone, Desktop Web, Tablets, and SPA).
  • Completed end to end projects for high profile clients such as Aramark , Delta Airlines, US Airways, Delta Dental, Sun Trust …
  • Client site visits across globe for Requirement gathering or for UAT support. Visited US , UK and Middle East for multiple clients.
  • Expertise: UI Design, UI Development, Lua and JS languages, Middleware, Services, Processors, Scrapper, FFI, Custom Widgets, KPNS, PNS, MAM and Kony Sync

ServeAll, Springboard
Hyderabad

Software Engineer
03.2010 - 08.2010

Job overview

  • Develop UI components to present application functionality.
  • Designed intuitive graphical user interfaces using knowledge of web services APIs and Adobe CQ (formerly Day's CQ ) Content Management System .
  • Technology Used Java 5, JSP, CQ5, log4j, DHTML, AJAX, Java script, Struts 2

Nityo InfoTech, HP, Amdocs
Kuala Lumpur

Senior Subject Matter Expert
06.2009 - 03.2010

Job overview

  • Provided SME Support for Amdocs CRM 13.5
  • Quickly Learnt new programming language VB Script to support CRM 13.5
  • Exceeded goals through effective task prioritization and good communication.
  • Eliminated downtime
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Amdocs
Pune

Senior Subject Matter Expert - Amdocs CRM
07.2007 - 05.2009

Job overview

  • AT&T Light Speed project does the provisioning and management of AT&T's services like IPTV, High Speed Internet Access, C-VOIP . This project involved Amdocs CRM integrated with 150+ systems to provision said services.
  • As a Triage Lead , provided integration and UAT support to quickly analyze, identify system or communication issues and assign defect to right System/Vendor.
  • Handled Big Teams on VOIP IP call while debugging and analyzing system behavior. Had command over politely controlling unnecessary deviations and quarrels.
  • Handled team of 4 Triage SMEs.
  • SPOT Award certificate
  • CR Implementation: – Worked on CRs like Bulk Close Case module, Service Address Validation module etc.

Infistech
Hyderabad

Member Technical Staff
07.2006 - 06.2007

Job overview

  • Web Application Developer:- assurejobs portal Developed UI and logic using struts framework
  • Write schedulers to perform back end tasks such as finding and merging duplicate contacts, sending emails etc.
  • Write program to convert resume into database table objects and storing information into various tables.
  • Java, Jsp, Servlet, JDBC, MySQL, DHTML, AJAX, iText, Struts, Spring, Tomcat, Eclipse.
  • Develop API to generate collection of Career Letters posted to our site and display them to requested client in form of PDF document using iText1.4.3

Education

SCRUM ALLIANCE®
USA

Certified Scrum Product Owner®
03.2023 - 03.2023

University Overview

Agile Principles, Scrum Accountabilities, Scrum Framework, Scrum-Events, Scrum Artifacts, Product Canvas, Impact Mapping

The Executive Education Indian School of Business
Hyderabad, Telangana India

Certificate For Leadership And Digital Innovation from Data Sciences & Digital Transformations in Finance
05.2022 - 11.2022

University Overview

  • Awarded [Certificate for Leadership and Digital Innovation in Finance] by The Executive Education at the Indian School of Business
  • AI, ML, NLP, Blockchain, Neural Networks, Customer segmentation, Robo advisor, Algo trading, AWS, Interconnected Systems and Network Analysis, Trading platform and Portfolio Management.

Khaja Banda Nawaz College of Engineering
VTU, Belgaum

B.E from Computer Science
01.2000 - 02.2006

Andhra Board / Nalanda Jr. College
Hyderabad

Intermediate (12th) from Math, Physics, Chemistry
04.1997 - 04.1999

Andhra Board of Secondary Education / Good Samaritan High School
Hyderabad

10th
04.1996 - 03.1997

Accomplishments

  • Completed course on Ethical Hacking from reputed institute in Dubai
  • Completed multiple trainings on Agile and Scrum master processes and best practices.
  • Promoted to Associate Technical Lead (Kony)
  • Letter Of Recognition from Amdocs∙
  • Spot Award for shadowing Group Lead (Amdocs)
  • promoted to Senior Subject Matter Expert (SSME) on 1st July 2008# (Amdocs)
  • J2EE Certified from Systems Domain, Bangalore, in Feb, 2005 Project Management Certification:

Overview

17
years of professional experience
10
years of post-secondary education
Mohammed Abdul QayumSenior Officer- Digital Platform