Mohammed Arman

Project: Liwa Dates Festival

Provided real-time IT and technical support for interactive games developed by Rayqube Future Tech for the Liwa Dates Festival, a project commissioned by Pixel. Ensured all game systems operated smoothly throughout the event and responded promptly to any technical issues on-site.

• Actively monitored game performance to detect and resolve software bugs or hardware malfunctions.
• Troubleshot system errors and implemented immediate fixes to maintain continuous gameplay and user engagement.
• Worked closely with the internal development team to escalate and patch issues as needed.
• Played a key role in maintaining system stability and ensuring a seamless experience for festival attendees.

Project: Johnnie Walker Black Ruby

Led the end-to-end operations for the Johnnie Walker Black Ruby activation in Dubai, representing Kristies Lab as the sole on-ground project lead. Oversaw all aspects of execution, acting as the key liaison between the Dubai-based third-party contractors and the core team in Lebanon.

• Coordinated venue build-out with third-party suppliers, ensuring timelines, quality, and brand standards were met.
• Managed logistics, operational planning, and on-site execution for the immersive brand experience.

• Delivered the project within tight deadlines and to high client satisfaction, enhancing brand presence in the UAE market.

• Managed the end-to-end return and warranty process, ensuring smooth coordination between customers, repair teams, and sellers
• Supervised a team handling returned items, verifying conditions, and ensuring proper routing for repairs and replacements
• Coordinated with drivers (DAs) for item pickups and deliveries, optimizing efficiency in logistics operations
• Oversaw inventory tracking, quality control, and timely dispatch of repaired items back to customers
• Ensured compliance with company policies and customer satisfaction standards for warranty claims

Project: - Talabat (Liwa 2025)

• Provided technical support for the Liwa 2025 game at the Talabat stand, ensuring seamless functionality
• Installed, maintained, and troubleshot the game system, addressing bugs, errors, and performance issues
• Monitored system stability and resolved technical issues in real time to ensure a smooth user experience
• Assisted in game setup, configuration, and testing to optimize performance and reliability

Project: Zayed Charity Run

• Managed and supervised water stations for Zayed Charity Run, ensuring timely setup and smooth operations
• Coordinated with the water supply team to ensure proper stocking and distribution at designated stations
• Led and managed ushers, ensuring efficient water distribution to participants
• Oversaw logistical planning, setup, and execution of hydration points along the race route
• Ensured compliance with event schedules, safety standards, and operational efficiency

• Led and managed a field operations team, overseeing daily tasks and assignments across multiple areas
• Coordinated logistics and transportation, ensuring efficient deployment of teams to designated locations
• Monitored team performance, provided guidance, and ensured smooth execution of field operations

Project: Dubai Run 2022/2023

• Managed and supervised water stations for Dubai Run, ensuring timely setup and smooth operations
• Coordinated with the water supply team to ensure proper stocking and distribution at designated stations
• Led and managed ushers, ensuring efficient water distribution to participants
• Oversaw logistical planning, setup, and execution of hydration points along the race route

• Managed guest services for major events, ensuring smooth operations and excellent visitor experience
• Provided on-site support, assisting event teams and handling logistics for large-scale gatherings
• Worked on prestigious events, including GITEX, Gulf Food, Dubai Boat Show, Hugo Boss Shoot, Mashreq Shoot, Nissan Shoot, Liwa 2024, and many more

Project: Dubai Airshow 2021

• Supervised and managed ushers to ensure smooth event operations and guest assistance
• Coordinated VIP transportation, overseeing logistics from hotels to the airport for a seamless travel experience
• Ensured efficient scheduling, communication, and execution of transport arrangements for high-profile guests
• Managed on-site event support, ensuring top-tier service and professionalism

• Recruited, supervised, and managed staff for various events and projects, ensuring smooth operations
• Oversaw on-site workforce, providing guidance and resolving any issues to maintain efficiency
• Created and maintained timesheets and payment sheets, ensuring accurate payroll processing
• Coordinated staff scheduling, assignments, and performance tracking for optimal workforce management

• Handled inbound and outbound calls, assisting customers with Etisalat promotional gift claims and deliveries
• Provided support for tracking, resolving issues, and ensuring smooth coordination of gift distribution
• Addressed customer inquiries, complaints, and concerns, ensuring high satisfaction and timely resolutions
• Coordinated with logistics teams to facilitate accurate and prompt delivery of promotional items