Oracle 11g database
Mohammed Azizullah Imran
Senior Manager Business Solutions
Dubai,UAE
Summary
Experienced Sr. Business applications manager with over 10+ years of experience in the areas of IT solutions/product management. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Product management, business applications, customer experience.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sr. Manager Business Solutions
Raqmiyat LLC
Dubai, UAE
03.2009 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed team of [Number] employees, overseeing hiring, training, and professional growth of employees.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Sr. Software Consultant
BlueChip Computers LLc
Dubai
11.1999 - 02.2009
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
- Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
- Oversaw [Number] major new enhancements to existing software systems.
- Designed and developed [Type] and analytical data structures.
- Designed, modified and tested codes and scripts using [Software] and [Software] to help computer applications run efficiently.
- Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
- Drafted comprehensive [Type] reports to document bugs and design flaws.
- Integrated live, virtual and constructive programs into cohesive product.
- Led group of [Number] engineers in design and development of [Type]-based software solutions.
- Stress-tested server code to validate code changes.
- Wrote highly maintainable, solid code for software system, forming core framework and earning consistent praise from subsequent developers since initial version.
- Worked closely with clients to establish specifications and system designs.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
Education
High School Diploma -
Bachelor of Commerce
03.1995 - 04.1998
High School Diploma -
Aptech Computers
India 05.1995 - 07.1998
Skills
Business solutions
Business negotiation knowledge
Business networking
Functional & Business Requirements
Variance resolutions
Business knowledge
Business requirements analysis
Business operations understanding
IT solutions
Accomplishments
- Supervised team of Sales, Pre-Sales and IT consultants for business growth, project deliveries and customer satisfaction.
- Collaborated with team of 10+ IT consultatns in the development of ERP, CRM, Mobile app.
Software
Microsoft Project
Microsoft Visio
Timeline
Sr. Manager Business Solutions
Raqmiyat LLC
03.2009 - Current
Sr. Software Consultant
BlueChip Computers LLc
11.1999 - 02.2009
High School Diploma -
Aptech Computers
05.1995 - 07.1998
High School Diploma -
Bachelor of Commerce
03.1995 - 04.1998