Mohammed Baber
SALES MANAGER
Dubai
Summary
To obtain the Fragrance and cosmetics Sales Manager position in a professional fast-paced setting. Providing thorough knowledge to guests, offering a personable attitude and goal-oriented mentality. Maintaining the standards of the company while being able to multitask and attend to guests' and customers' needs. Helping maintain cleanliness and organization throughout the environment, providing knowledge for products or services for customers and exceeding the company's goals.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Store Manager
Saudi Jawahir
Makkah
04.2018 - 01.2020
- Perform daily department maintenance tasks including stock work
- Re-merchandising, dissolve
- Price markdowns, merchandise transfers and light cleaning
- Communicate business opportunities that include line performance, stock levels and team motivation/recognition
- Manage the scheduling and execution of vendor events and promotions
- Provide honest and confident feedback to customers regarding products
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new
- Greet customers in a timely
- Professional and engaging manner
- Build and maintain strong vendor relationships to maximize business results
- Set and achieve personal sales goals while supporting the goals of the team
- Consistently seek new trend and product knowledge to act as an expert for the customer
- Work as a team player to ensure each customer receives the best service possible
- Work as a team player to ensure each customer receives the best service possible Build and maintain strong vendor relationships to maximize business results
- Build great relationships with customers and co-workers through stellar communication and follow-through
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
DEPUTY FLOOR MANAGER
HARVAY NICHOLS
Riyadh
03.2007 - 01.2017
- Joining as a cashier after 3 years promoted as a sales supervisor again promoted in 2013 as a deputy floor manager
- Love the idea of writing your own paycheckthe more you sell, the more you make
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Build long-lasting relationships with customers who have a passion for the latest cosmetics and fragrance trends
- From greeting them in the store and suggesting new styles to checking in with them later and inviting them to exclusive events and promotions
- Keep a calm head when dealing with customer concerns
- Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising, display, merchandise transfers and light cleaning
- Build lasting relationships and grow sales through exceptional service by contacting customers to follow up on purchases
- Suggest new products and invite them to upcoming events
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
GOOD LUCK ENGLISH SCHOOL SCHOOL
PAKISTAN 04.2001 -
Driving License
Valid UAE & Saudi License. 01.2023 - 01.2024
Skills
Strong Sales with customer care representative skills; Strong communication skills and consistently meet deadlines Well versed on Microsoft Office Applications Ability to handle pressures in a positive way Ability to control the panic customers Cooperative behavior Flexible in handling different jobs responsibilities Spontaneous, accurate and efficient
Relationship building and management
Sales expertise
Accurate money handling
POS systems
Staff training and development
Goals and performance
Vendor management
Personnel development
Staff Management
Team Building
Store and brand promotion
Timeline
Driving License
01.2023 - 01.2024
Store Manager
Saudi Jawahir
04.2018 - 01.2020
DEPUTY FLOOR MANAGER
HARVAY NICHOLS
03.2007 - 01.2017
High School Diploma -
GOOD LUCK ENGLISH SCHOOL SCHOOL
04.2001 -