Summary
Overview
Work History
Education
Skills
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Languages
Availability
Visa Status
Languages
Timeline
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MOHAMMED BASITH SAYYID

MOHAMMED BASITH SAYYID

Dubai

Summary

Experienced and results-driven Telecommunication Store Manager, Team Leader, and Floor Manager with over 7 years of proven success in managing retail operations, leading teams, and driving sales in the telecom industry. Skilled at delivering exceptional customer service, optimizing store performance, and coaching high-performing teams. Strong in telecom solutions including broadband, mobile, cloud services, and VoIP. Proven ability to exceed revenue goals and maintain operational excellence in customer-centric environments.

Overview

7
7
years of professional experience

Work History

Team Leader

Ooredoo Telecommunication and Ooredoo Money
01.2022 - 01.2025
  • Trained team members on telecom systems and customer service protocols.
  • Led sales team to exceed performance targets.
  • Mentored representatives to enhance sales skills and customer engagement.
  • Managed key client relationships to foster loyalty and long-term success.
  • Applied deep knowledge of broadband, mobile, cloud, and VoIP services.

Floor Manager

Al Abeer Medical Center
01.2021 - 12.2021
  • Supervised staff and delegated daily operational tasks.
  • Trained and onboarded new employees.
  • Managed performance reviews and provided ongoing feedback.
  • Ensured compliance with safety, cleanliness, and quality standards.
  • Reported daily operations to upper management.

Store Manager

Ooredoo Telecommunication and Ooredoo Money
01.2018 - 12.2020
  • Trained team members on telecom systems and customer service protocols.
  • Led sales team to exceed performance targets.
  • Mentored representatives to enhance sales skills and customer engagement.
  • Managed key client relationships to foster loyalty and long-term success.
  • Applied deep knowledge of broadband, mobile, cloud, and VoIP services.

Education

Bachelor of Commerce -

Bharathiar University
India
01.2018

Diploma in Logistics and Supply Chain -

GIIMS
Kochi, India
01.2017

PUC & HS – CBSE -

Apsara Public School
India
01.2015

Skills

  • Telecom Retail Operations
  • Team Leadership
  • Customer Service Management
  • Sales Target Achievement
  • Inventory Control
  • Product Knowledge Training
  • Team Coaching & Mentorship
  • CRM & Client Relations
  • Modern Trade & Visual Merchandising
  • Cloud & VoIP Services Knowledge

<Enter your own>

Driving License: Yes (UAE)

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Malayalam (Fluent)
  • Tamil (Fluent)

Availability

Immediate

Visa Status

Visit Visa

Languages

Hindi, Malayalam
First Language
English
Beginner
A1

Timeline

Team Leader

Ooredoo Telecommunication and Ooredoo Money
01.2022 - 01.2025

Floor Manager

Al Abeer Medical Center
01.2021 - 12.2021

Store Manager

Ooredoo Telecommunication and Ooredoo Money
01.2018 - 12.2020

Bachelor of Commerce -

Bharathiar University

Diploma in Logistics and Supply Chain -

GIIMS

PUC & HS – CBSE -

Apsara Public School
MOHAMMED BASITH SAYYID