Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Mohammed BinThani

Dubai

Summary

Detail-oriented and skilled in problem-solving. Good team player with strong time management. Proficient in Microsoft Office and focused on delivering quality work.

Experienced in assisting customers and handling government transactions efficiently. Skilled at solving issues quickly and communicating clearly. Always aims to keep customers satisfied and maintain high standards and positive relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Customer care representative

Al Tayer Motors
Dubai
01.2024 - Current
  • Assisted customers with enquiries about vehicles, services, and appointments.
  • Handled customer complaints and provided effective solutions in professional manner.
  • Coordinated with service teams to ensure vehicles met quality standards before delivery to customers.
  • Addressed customer concerns related to vehicle quality and arranged for prompt inspections or repairs as needed.

Customer Happiness Consultant

Tasheel
Dubai
01.2018 - 01.2023
  • Assisted customers with government service applications and documentation.
  • Resolved customer queries and complaints in timely manner.
  • Ensured positive and welcoming environment for all visitors.
  • Maintained accurate records and supported daily office operations.

Education

High School Diploma -

Dubai High School
Dubai
/2015 - /2016

Skills

  • Attention to Detail
  • Teamwork
  • Technical Proficiency
  • Problem-Solving
  • Microsoft Office
  • Time Management
  • Billing systems competency

Certification

National Reserve Service 2017 – 2018

Languages

Arabic
Native
English
Fluent
Urdu
Advanced

Timeline

Customer care representative

Al Tayer Motors
01.2024 - Current

Customer Happiness Consultant

Tasheel
01.2018 - 01.2023

High School Diploma -

Dubai High School
/2015 - /2016

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Mohammed BinThani