Mohammed Elqmmoury
Summary
I am seeking a challenging position whereby my skills and ability can be utilized with the possibility of promotion and opportunity of my career increment. I shall be grateful if you would consider my application favorable and am available for an interview at any time.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Security Supervisor
star security service
Al Ain City, UAE
09.2022 - Current
- Assisting good customer service through appropriately answering and providing their needs and want.
- Circulate among visitors, patrons and employees to preserve order and protect property.
- Inspect the guards and sites on a daily report.
- Answers telephone calls to take messages, answers questions and provide information and reply to their queries in courteous and friendly manner.
- Investigates and/or reports hazards,usual or suspicious circumstances to campus police.
Receptionist
Hemaya security service
Abu Dhabi, UAE
10.2017 - Current
- Provided clerical support to company employees, including copying, faxing and file management.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Kept reception area clean and neat to give visitors positive impression of the company.
Cashier
Rainbow Steak House
Abu Dhabi, UAE
09.2016 - Current
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Displayed and restocked merchandise by following brand guidelines.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Customer Service Representative
Al bader Group
Doha, Qatar
07.2013 - Current
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Sales Executive
Marwa Garments Store
Casablanca , Morocco
01.2011 - Current
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
High School Diploma - General
El Manfaloti
Safi / Morocco 09.2001 -
Skills
- MS word and Basic Ms Excel
- Positive Thinker
- Good communication skills
- Disciplined and quick learner
- Trustworthy with confidential
- Strong Leadership
- Emergency response
- Customer service
Languages
Arabic
Native
English
Fluent
French
Fluent
Certification
- National Security Institute
- Driving License
- First aid certificate
- Security certificate
- Security supervisor certificate
- Excellent Certificate / Federal Authority for Identity & Citizenship
Timeline
Security Supervisor
star security service
09.2022 - Current
Receptionist
Hemaya security service
10.2017 - Current
Cashier
Rainbow Steak House
09.2016 - Current
Customer Service Representative
Al bader Group
07.2013 - Current
Sales Executive
Marwa Garments Store
01.2011 - Current
High School Diploma - General
El Manfaloti
09.2001 -
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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