Mohammed Emad Abd EL-Rahman
Al Ain City,U.A.E
Summary
Friendly and patient leader focused on creating supportive and motivating working environments. Builds rapport quickly with patients from diverse backgrounds to educate about general health topics and maintain wellbeing. Boosts team productivity by training and mentoring junior pharmacy staff.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Pharmacist
Al-Ain Pharmacy Group
Al Ain, U.A.E
10.2018 - 05.2024
- Dealing with all insurance companies (DAMAN-ADNEC-NEXTCARE…etc.)
- Receive and dispense control medications
- Compose job duties under Jawda guidelines
- Prepare sales and expiry reports on monthly basis
- Communicate with other branches and suppliers to provide short items.
- Educated patients about correct medication dosage and storage.
- Processed and dispensed prescriptions to doctors' instructions.
- Labelled medication with dose and administration guidance.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Maintained accurate and detailed records of all medications processed through pharmacy.
Shift Manager
Kulud Chain Pharmacy
Qatar
11.2016 - 03.2018
- In charge of dispense controlled medicine
- Dispense medicine under insurance companies
- Place orders from store and suppliers
- Price list update
- Handle all customer relations issues properly
- Help with loss prevention techniques
- Establish emotional connections with customers
- Open and/or close the store.
Branch manager
Hagar chain pharmacies
Cairo
06.2015 - 09.2016
- Program, direct, review, and rectify pharmacy procedures
- Set up and maintain a certified system of keeping records and the preparation of yearly budgets
- Oversee the organization of inventories
- Perform selection of departmental staff and give orientation and supervision, as well as dismissal when necessary
- Plan, administer, organize, and successfully implement all activities in relation to the pharmacy operations
- Provide guidance on medications and prescriptions and over-the-counter drugs in line with hospital policies.
Hospital pharmacist
Misr International Hospital
Cairo
07.2014 - 06.2015
- Counselled patients regarding appropriate use of prescribed medications including side effects and drug-drug interactions
- Ensured that all prescriptions were filled accurately according to physician orders
- Provided drug information services to healthcare providers and patients
- Assisted in training new staff members on the proper use of pharmacy systems and processes
- Performed quality control checks on compounded preparations prior to dispensing
- Advised customers on selection of medication brands, medical equipment, and healthcare supplies.
Pharmacist in charge
Roshdy chain Pharmacies
Giza
05.2012 - 06.2014
- Prepares medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities
- Dispenses medications by compounding, packaging, and labeling pharmaceuticals
- Controls medications by monitoring drug therapies; advising interventions
- Protects patients and technicians by adhering to infection-control protocols
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Contributes to team effort by accomplishing related results as needed.
Education
Pharmacy
Misr International University
Cairo, Egypt 03.2008 - 02.2013
Skills
- Excellent command of MS Office (Word-Excel-Outlook)
- Internet professional user, have the ability to obtain any kind of info required to support work
- Familiar with all MS Windows Environments
- Insurance plans proficiency
- Customer service
- Sales and promotion
- Customer relation management (CRM)
- Quick learner
- Time management
- Patient medication education
- Sales skills
- Pharmacy operations management
Certification
- OTC Drug Course at Kayan Academy
- ICDL Course
- Vaccination Delivery for Pharmacists Program (DOH) BLS BY AL MAMOUN MEDICAL CENTER
Languages
English (Advanced)
Arabic (native)
Affiliations
- soccer
- swimming
References
References available upon request.
Timeline
Pharmacist
Al-Ain Pharmacy Group
10.2018 - 05.2024
Shift Manager
Kulud Chain Pharmacy
11.2016 - 03.2018
Branch manager
Hagar chain pharmacies
06.2015 - 09.2016
Hospital pharmacist
Misr International Hospital
07.2014 - 06.2015
Pharmacist in charge
Roshdy chain Pharmacies
05.2012 - 06.2014
Pharmacy
Misr International University
03.2008 - 02.2013
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