Mohammed Faraaz
Key Account Management / Business Development
Dubai,UAE
Summary
Dynamic Key Account Executive with three years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
Overview
3
3
Languages
3
3
Certifications
17
17
years of post-secondary education
3
3
years of professional experience
Work History
Key Account Executive
Jeebly L.L.C
Dubai, UAE
07.2020 - 07.2021
- Own relationships with key restaurant and E-commerce industry stakeholders.
- On-Board clients on how to use online platform to place orders.
- Decreased customer complaints 30% in first 6 months.
- Managed portfolio of Jeebly's most important restaurants and E-commerce companies, including high sales volume drivers and global restaurant brands.
- Worked cross-functionally with other departments (Marketing, Operations) to drive new initiatives.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Maintained responsibility of sales, contracts, negotiations and reporting for account worth over AED 400,000.
- Provided servicing, management and retention of E-commerce, FandB and Banking accounts worth over AED 300,000.
- Achieved 80% of goal through suggestive selling and upselling.
- Handled sales worth over AED 200,000 for Jeebly, increasing revenue by 20%.
- Built and cultivated long-term quality relationships with over 158 clients by addressing needs and providing superior customer service.
- Managed portfolio of 158 accounts and AED 200,000 in sales.
- Produced daily delivery success reports for review by CEO.
Business Development Executive
Divya Industries
Dubai, UAE, UAE
08.2017 - 08.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Contributed to industry organization and trade shows to gather competitive and industry intelligence.
- Devised, developed and monitored processes to boost long -term success and increase profit levels 20%.
- Doubled annual sales volume within year by growing sales from 250,000 in 2018 to 500,000 in 2019.
Education
Bachelor's Of Commerce - Marketing
University of Wollongong in Dubai
Dubai, UAE 09.2016 - 09.2020
High School Diploma -
The Indian High School
Dubai,UAE 09.2000 - 09.2013
Skills
Key account management
undefinedCertification
The Fundamentals of Digital Marketing
Timeline
Key Account Executive
Jeebly L.L.C
07.2020 - 07.2021
Business Development Executive
Divya Industries
08.2017 - 08.2019
Bachelor's Of Commerce - Marketing
University of Wollongong in Dubai
09.2016 - 09.2020
High School Diploma -
The Indian High School
09.2000 - 09.2013
Life Motto
"One person can make a difference."
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