Mohammed Faraaz
Key Account Management / Business Development
Dubai,UAE
Summary
Dynamic Key Account Executive with three years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
Overview
3
3
Languages
3
3
Certifications
17
17
years of post-secondary education
3
3
years of professional experience
Work History
Key Account Executive
Jeebly L.L.C
Dubai, UAE
07.2020 - 07.2021
- Own relationships with key restaurant and E-commerce industry stakeholders.
- On-Board clients on how to use online platform to place orders.
- Decreased customer complaints 30% in first 6 months.
- Managed portfolio of Jeebly's most important restaurants and E-commerce companies, including high sales volume drivers and global restaurant brands.
- Worked cross-functionally with other departments (Marketing, Operations) to drive new initiatives.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Maintained responsibility of sales, contracts, negotiations and reporting for account worth over AED 400,000.
- Provided servicing, management and retention of E-commerce, FandB and Banking accounts worth over AED 300,000.
- Achieved 80% of goal through suggestive selling and upselling.
- Handled sales worth over AED 200,000 for Jeebly, increasing revenue by 20%.
- Built and cultivated long-term quality relationships with over 158 clients by addressing needs and providing superior customer service.
- Managed portfolio of 158 accounts and AED 200,000 in sales.
- Produced daily delivery success reports for review by CEO.
Business Development Executive
Divya Industries
Dubai, UAE, UAE
08.2017 - 08.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Contributed to industry organization and trade shows to gather competitive and industry intelligence.
- Devised, developed and monitored processes to boost long -term success and increase profit levels 20%.
- Doubled annual sales volume within year by growing sales from 250,000 in 2018 to 500,000 in 2019.
Education
Bachelor's Of Commerce - Marketing
University of Wollongong in Dubai
Dubai, UAE 09.2016 - 09.2020
High School Diploma -
The Indian High School
Dubai,UAE 09.2000 - 09.2013
Skills
Key account management
High-impact proposal presentation
Sales program creation
Relationship selling
Sales lifecycle management
Account development
Point of sale operation
Corporate budgeting
Relationship building and rapport
Sales pipeline management
Order management
Effective negotiator
Customer satisfaction
Vendor management
Consultative selling
Product and service sales
Certification
The Fundamentals of Digital Marketing
Timeline
Key Account Executive
Jeebly L.L.C
07.2020 - 07.2021
Business Development Executive
Divya Industries
08.2017 - 08.2019
Bachelor's Of Commerce - Marketing
University of Wollongong in Dubai
09.2016 - 09.2020
High School Diploma -
The Indian High School
09.2000 - 09.2013
Life Motto
"One person can make a difference."