MOHAMMED HISHAM
Dubai
Summary
Innovative and results-driven professional with proven abilities in strategic planning and client relationship management, coupled with strong negotiation and communication skills. Demonstrates talent for identifying new business opportunities and fostering partnerships to drive company growth. Committed to achieving significant impact and success in desired role.
Overview
13
13
years of professional experience
4025
4025
years of post-secondary education
Work History
Business Development Manager
CONTINENTAL TRADING COMPANY
SHARJAH
07.2024 - Current
- Dealing with janitorial and cleaning machines from Numatic (UK), Housekeeping chemicals from Premiere(UK), Floor restoration chemicals from Klindex and Cleaning machines from Contest(China)
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Promote the company’s products/services addressing or predicting clients’ objectives
- Keep records of sales, revenue, invoices etc
- Provide trustworthy feedback and after-sales support
Business Development Manager
MIDDLE EAST FUJI LLC
DUBAI
05.2022 - 06.2024
- Dealt directly with manufacturers like 3M safety and cleaning products, Essity (TORK brand Hand soaps, sanitizer and paper products)
- Streamlined processes to improve overall efficiency.
- Developed strategic partnerships for sustained growth.
- Optimised operational procedures for improved productivity.
- Spearheaded training programmes, enhancing team capabilities.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Collaborated with business development, marketing, and product departments on the creation of competitive concept proposals
- Developed new service offerings based on detailed and documented insights of market and client needs
- Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system
- Provided market intelligence and feedback to manufacturers on the market, industry, and competitors’ developments
- Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities.
- Conducted market research to identify potential business opportunities.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of products
Business Development Manager
AROMA TRADING & OIL FIELD EQUIPMENT EST
ABUDHABI
05.2021 - 05.2022
- Dealt with cleaning machines from Fiorentini(Italy),Reflex and Solupak housekeeping chemicals and floor matting from 3M.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Responsible for account development, assessing client needs, and identifying solutions
- Collaborated with stakeholders to align business goals and objectives.
- Lead planning, strategy, proposal process, and bid preparation
- Perform market research on competitive landscape and industry trends
- Find potential new customers, present to them and ultimately convert them into clients
- Manage existing clients and ensure they stay satisfied, positive and remain in good standing while promoting growth in sales
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Sales Consultant
INTERCARE LTD
SHARJAH
07.2018 - 04.2021
- Dealt with Housekeeping chemicals from Care, specialized chemicals from Faber and Fila, Cleaning equipments from Nilfisk, Truvox, IPC, Dulevo and Orbot
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises
- Key Account Management – acquisition/retention/maintenance long term clients like EXPO 2020, Dubai World Trade Centre, Facility management companies, manufacturing industries etc
- Create new business opportunities through value addition to key accounts
- Responsible for meeting Target deadlines and to maintain monthly revenue targets
- Client awareness and development through organized training modules
- Responsible for training of EXPO 2020 and Serco Limited staff on all cleaning machines supplied by the company
- Recommended financial solutions to corporate management based on detailed financial analysis
- Assisted customers through entire sales process to ensure satisfaction.
- Generated leads to increase potential business opportunities.
- Dealt with customer queries effectively, maintaining high quality service standards.
Service Consultant
INTERCARE LTD
SHARJAH
07.2016 - 07.2018
- Delivered exceptional customer service, going above and beyond normal expectations when answering questions and resolving disputes
- Created a service plan of action to increase efficiency of service time
- Given the responsibility by the general manager to order expendable supplies for the store at my own discretion
- Recorded daily activity in the computer database system
- Recommended additional services to customers according to their needs, boosting sales opportunities.
- Managed scheduling and a dispatch service for technicians.
- Built rapport with customers, enhancing long-term relationships.
- Documented all services provided, maintaining comprehensive records.
- Improved customer satisfaction by providing timely and accurate information.
- Streamlined service processes to increase efficiency.
Operations Manager
T V KHADER OORAN & SONS
Kochi
07.2012 - 03.2016
- Responsible for managing and maintaining stock requirements in line with budgets and seasonal demands
- Processing all paperwork relevant to the purchasing and receipt of goods
- Forecasting price trends and their impact on the business
- Monitoring and managing supplier performance
- Training up and then supervising junior buyers in the company
- Placing orders and monitoring delivery dates
- Sourcing new suppliers and finding out what they have to offer
- Forecasting the future levels of demand for products
- Attending meetings and trade conferences as required
- Ensuring compliance to company Purchasing Guidelines and systems
- Assisting with following up overdue accounts for payments.
Technical Sales Engineer
QATAR PUMP COMPANY
DOHA
10.2011 - 06.2012
- Dealt with MEP Products
- Responsible for performing software demonstrations and installations of the products and services of the organization
- Handled the tasks of participating in sales presentations to meet customer requirements
- Generate reports on sales forecasts and account activities
- Conduct market research on for products and services of competitors
- Team up with the project managers and technicians to ensure the final design
- Meeting with the customers to promote the new product by giving demos and assist with the development of the existing product
- Provided design support, up gradation and changes to the existing systems.
Education
MBA (Entrepreneurship Management) -
Indian School of Business Management & Administration
IndiaDBM -
Indian School of Business Management & Administration
Skills
- Market analysis
- Sales forecasting
- Contract negotiation
- Business modelling
- Key account handling
- Budget controlling
- Cross-Selling techniques
- Effective networking
- Up-Selling strategies
- New business acquisition
- Technical sales understanding
- Lead generation
- Training and mentoring
- Sales and market development
Personal Information
- Passport Number: J2492350
- Date of birth: 01/18/88
- Gender: Male
- Nationality: Indian
- Marital status: Married
Custom
I hereby declare that the above furnished information is true to my fullest knowledge and belief.
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Timeline
Business Development Manager
CONTINENTAL TRADING COMPANY
07.2024 - Current
Business Development Manager
MIDDLE EAST FUJI LLC
05.2022 - 06.2024
Business Development Manager
AROMA TRADING & OIL FIELD EQUIPMENT EST
05.2021 - 05.2022
Sales Consultant
INTERCARE LTD
07.2018 - 04.2021
Service Consultant
INTERCARE LTD
07.2016 - 07.2018
Operations Manager
T V KHADER OORAN & SONS
07.2012 - 03.2016
Technical Sales Engineer
QATAR PUMP COMPANY
10.2011 - 06.2012
MBA (Entrepreneurship Management) -
Indian School of Business Management & Administration
DBM -
Indian School of Business Management & Administration
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