Mohammed Ismail
Store Manager Cum Pharmacist
Dubai
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Experienced with stand-alone stores to revitalizes operations and adapts to changing market conditions.
Overview
5
5
years of professional experience
1994
1994
years of post-secondary education
1
1
Language
Work History
Store Manager
Life Pharmacy
Dubai
03.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with team members to achieve target results.
- Reviewed and monitored scheduling, purchases and other expenses to maintain monthly budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Assistant to the Regional Manager
Life Pharmacy
Dubai
11.2021 - 02.2022
- Visit the stores as scheduled with the Regional Manager to give corrections and to give the SM a deadline for submitting a post-correction report.
- Manage DHA staffing of all stores under the supervision of Regional Manager.
- Prepare monthly and quarterly reports of various operational parameters, such as sales, clinic deals, customer flow, home deliveries, annual vacations, and staff shortages.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Pharma Executive
Life Pharmacy
Dubai
11.2018 - 10.2020
- Enhanced customer loyalty and profitability by improving sales and customer satisfaction.
- Ensure the efficient delivery of service to customers by coordinating the efforts of various teams, and arrange doorstep service if necessary.
- Organize and merchandise the store so that items can be easily located and the store looks appealing.
- Receiving and updating inventory, recognizing discrepancies and promptly addressing for resolution.
- Complete maintenance of store hygiene including minor repairs.
Shah Medical Hall
02.2017 - 02.2018
- Dispensing prescription medicines to the patients
- Checking dosage and ensuring medicines are correctly and safely supplied and labeled
- Counseling and advising patients of any adverse effects of medicines or potential interactions with other medicines
- Maintaining inventory of pharmacy, removing expired and separating near expiry items
- Attending weekly training sessions to improve the sales process of pharmacy and to get increased knowledge about new products.
Pharmacist
Apollo Hospital Enterprises Limited, Apollo Pharmacy
Hyderabad
08.2016 - 02.2017
Education
Bachelor of Pharmacy -
Jawaharlal Nehru University
Intermediate - undefined
Chaitanya Junior college
Matriculation - undefined
Board of Intermediate, Vikas High School
undefined
Board of secondary school education
1 1 - 01.1994
Skills
Medication Dispensing: Professional knowledge of prescription drug products across all drug classesundefined
Additional Information
- Pharmacy License: , Registered as Pharmacist with Andhra Pradesh pharmacy council, India. Achievement: Awarded Second Prize in a Poster Presentation on the Topic NANO PARTICLES Used in Pharmacology in JNTU HYDERABAD. Presented Poster Presentation on the topic GREEN BLOOD THERAPY in PALAMURU UNIVERSITY Mahabubnagar.
Timeline
Assistant to the Regional Manager
Life Pharmacy
11.2021 - 02.2022
Store Manager
Life Pharmacy
03.2021 - Current
Pharma Executive
Life Pharmacy
11.2018 - 10.2020
Shah Medical Hall
02.2017 - 02.2018
Pharmacist
Apollo Hospital Enterprises Limited, Apollo Pharmacy
08.2016 - 02.2017
Bachelor of Pharmacy -
Jawaharlal Nehru University
Intermediate - undefined
Chaitanya Junior college
Matriculation - undefined
Board of Intermediate, Vikas High School
undefined
Board of secondary school education
1 1 - 01.1994
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