Sports
Mohammed Ismail
Customer Service Representative
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Customer Service Representative
Beans & Cream, Dubai
01.2023 - Current
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Maintained clean and organized dining areas for optimal guest experience.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Welder
Freelancing
01.2022 - 02.2022
- Optimized material usage by accurately measuring and cutting required components prior to welding.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Assisted in meeting project specifications by accurately interpreting blueprints, schematics, and work orders.
Education
High School Diploma -
AKU High School
Mangalore, India 04.2001 -
Skills
Memory retention
Food safety awareness
Guest Relations Management
High-volume dining
Tableside Service
Interests
Timeline
Customer Service Representative
Beans & Cream, Dubai
01.2023 - Current
Welder
Freelancing
01.2022 - 02.2022
High School Diploma -
AKU High School
04.2001 -