Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mohammed Ismail

Mohammed Ismail

Customer Service Representative
Dubai

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Customer Service Representative

Beans & Cream, Dubai
01.2023 - Current
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.

Welder

Freelancing
01.2022 - 02.2022
  • Optimized material usage by accurately measuring and cutting required components prior to welding.
  • Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Collaborated with team members for seamless project execution, improving overall productivity.
  • Assisted in meeting project specifications by accurately interpreting blueprints, schematics, and work orders.

Education

High School Diploma -

AKU High School
Mangalore, India
04.2001 -

Skills

    Memory retention

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Interests

Sports

Timeline

Customer Service Representative

Beans & Cream, Dubai
01.2023 - Current

Welder

Freelancing
01.2022 - 02.2022

High School Diploma -

AKU High School
04.2001 -

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Mohammed IsmailCustomer Service Representative