Mohammed Jaffar
Al Wajh,Saudi Arabia
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
Work History
Call centre executive / Sales
Gulf Coasts LLC
Dubai, UAE
08.2017 - 08.2019
- Developed organisational policies for administrative oversight and internal controls.
- Built positive customer rapport through friendly, professional communication.
- Answered 70+ customer queries daily via inbound calls, emails and live chats.
- Increased client trust by providing accurate product information.
- Liaised closely with sales teams, improving product knowledge and sales techniques.
Education
Master of Computer Applications - AI Artificial intelligence, Computer Science
Vignan's Foundation for Science, Techno & Research
Warangal, India 06.2024 -
Bachelor of Arts - Business
Kakatiya University
Warangal, India 05.2016 - 05.2019
High School Diploma - M.P.C Maths, Science
CV Raman Junior College
Warangal, India 05.2011 - 05.2013
Skills
- Proficient in MS Office
- Database management
- Deadline management
- Bilingual customer service
- Data analysis and reporting
- Customer service capabilities
- Professional communication skills
- Excel proficiency
- Sales Leadership
Languages
English
Fluent
Hindi
Native
Telugu
Fluent
Urdu
Fluent
Arabic
Elementary
Affiliations
- Learning New Languages and Skills
- Travelling
- Sports
- Cooking
References
References available upon request.
Timeline
Master of Computer Applications - AI Artificial intelligence, Computer Science
Vignan's Foundation for Science, Techno & Research
06.2024 -
Call centre executive / Sales
Gulf Coasts LLC
08.2017 - 08.2019
Bachelor of Arts - Business
Kakatiya University
05.2016 - 05.2019
High School Diploma - M.P.C Maths, Science
CV Raman Junior College
05.2011 - 05.2013
Similar Profiles
Lorene LeeLorene Lee
Volunteer at Living CoastsVolunteer at Living Coasts
Derica D. ChesterfieldDerica D. Chesterfield
Tool Room Attendant at Baker Gulf Coast Industrial LLCTool Room Attendant at Baker Gulf Coast Industrial LLC
Shalman FarisShalman Faris
Procurement Specialist at EAE Gulf LLCProcurement Specialist at EAE Gulf LLC