Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Mohammed Jishan

Mohammed Jishan

Account Receivable Supervisor
Dubai

Summary

Precise Accounts Receivable Supervisor offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Successful in managing staff of employees processing average of AED 70 Million monthly.

Overview

9
9
years of professional experience

Work History

Accounts Receivable Supervisor

Emirates Logistics India Pvt Ltd (UAE Back Office)
Mumbai
07.2013 - 11.2022
  • Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
  • Resolved complaints from clients and customers and fielded overall company reviews.
  • Verified discrepancies and resolved clients' billing issues
  • Reconciled daily AR ledger and verified proper posting.
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Prepared bills receivable, invoices and bank deposits.
  • Maintained records by imaging invoices, debits and credits.
  • Completed daily process adjustments to maintain accuracy.
  • Processed incoming payments in accordance with established financial policies.
  • Updated aging reports based on daily audits.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Set goals for accounts receivable team of 3 clerks and developed strategies to meet goals.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Coordinated 2 meetings per week by reserving conference rooms and sending electronic meeting invitations to participants.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using E-Freight Suite software.

Education

Bachelor of Commerce - Accounting & Finance

Mumbai University

Skills

    Billing Analysis

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Accomplishments

    Lead the collection process solely for client having yearly turnover more than AED 200M across all Middle East region.

Timeline

Accounts Receivable Supervisor

Emirates Logistics India Pvt Ltd (UAE Back Office)
07.2013 - 11.2022

Bachelor of Commerce - Accounting & Finance

Mumbai University
Mohammed JishanAccount Receivable Supervisor