READING BOOKS
Mohammed Khaled Pasha
Accountant
Umm Al Quwain
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Executive Assistant
TEAMLEASE PUTTING INDIA TO WORK
HYDERABAD
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Answered high volume of phone calls and email inquiries.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Led staff and vendors in providing high level of service for owner and guests.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Customer Service Associate
OM ENTERPRISES
HYDERABAD
06.2019 - 10.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Education
Bachelor of Commerce -
ANWARUL ULOOM DEGREE COLLAGE
HYDERABAD, TELAGANA, INDIA 04.2001 -
INTERMEDIATE
VIGNAN JUNIOR COLLAGE
HASIGUDA, TELAGANA, INDIASecondary Education
Z.P HIGH SCHOOL
GHATKESAR, TELAGANA, INDIASkills
Advanced MS Office Suite
Filing and data archiving
Scheduling
Schedule & calendar planning
Office administration
Administrative support
Bookkeeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
SUMMING
PLAYING IN DOOR GAMES
VISA STATUS
CURRENTLY IN VISIT VISA FROM 24-02-2023 TO 22-04-2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Associate
OM ENTERPRISES
06.2019 - 10.2022
Bachelor of Commerce -
ANWARUL ULOOM DEGREE COLLAGE
04.2001 -
Executive Assistant
TEAMLEASE PUTTING INDIA TO WORK
INTERMEDIATE
VIGNAN JUNIOR COLLAGE
Secondary Education
Z.P HIGH SCHOOL