Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Executive Assistant
TEAMLEASE PUTTING INDIA TO WORK
HYDERABAD
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Used advanced software to prepare documents, reports and presentations.
Answered high volume of phone calls and email inquiries.
Organized envelopes, postage and mail correspondence for staff and leadership.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Led staff and vendors in providing high level of service for owner and guests.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Customer Service Associate
OM ENTERPRISES
HYDERABAD
06.2019 - 10.2022
Developed and actualized customer service initiatives to decrease wait times.
Responded to customer calls and emails to answer questions about products and services.
Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Education
Bachelor of Commerce -
ANWARUL ULOOM DEGREE COLLAGE
HYDERABAD, TELAGANA, INDIA
04.2001 -
INTERMEDIATE
VIGNAN JUNIOR COLLAGE
HASIGUDA, TELAGANA, INDIA
Secondary Education
Z.P HIGH SCHOOL
GHATKESAR, TELAGANA, INDIA
Skills
Advanced MS Office Suite
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Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Interests
READING BOOKS
SUMMING
PLAYING IN DOOR GAMES
VISA STATUS
CURRENTLY IN VISIT VISA FROM 24-02-2023 TO 22-04-2023
Project Manager - Payroll and T&A Implementation at TeamLease Digital (Deputed to Tevapharm India Pvt. Ltd.)Project Manager - Payroll and T&A Implementation at TeamLease Digital (Deputed to Tevapharm India Pvt. Ltd.)