Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Problem Solving
Disclaimer
Certification
Timeline
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Mohammed Minhaj Uddin

Mohammed Minhaj Uddin

Dubai UAE.

Summary

A highly skilled IT Technician with a proven track record of resolving technical issues and providing excellent customer service. Seeking a challenging position where I can utilize my technical expertise and contribute to the success of an organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Technician Cum Administrator

Dubai, United Arab Emirates
09.2021 - Current
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.

IT Technician

Sunnet Systems
03.2019 - 07.2021
  • Provide technical support to end-users, including troubleshooting hardware and software issues, diagnosing network connectivity problems, and resolving system crashes
  • Install, configure, and maintain various hardware and software components, including operating systems, business applications, and peripherals
  • Manage and maintain network hardware and software, including routers, switches, and firewalls
  • Collaborate with team members and other departments to ensure smooth operation of the IT infrastructure
  • Assisted in troubleshooting hardware and software issues, resolving technical problems, and providing technical support to end-users
  • Conducted routine maintenance and backups of system files and configurations
  • Assisted in the implementation of new hardware and software projects.
  • Maintained office PCs, networks and mobile devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

Education

Bachelors - MCSA, MCSE, CCNA, CCNB, Hardware & Software.

Sai Grace High School
Sangareddy
05.2017

Skills

  • Networking: Proficient in configuring and troubleshooting network hardware and software, including routers, switches
  • Hardware and Software Installation: Skilled in installing and configuring various hardware and software components, including operating systems, business applications, and peripherals
  • Troubleshooting: Experienced in diagnosing and resolving technical issues, including hardware and software malfunctions, network connectivity problems, and system crashes
  • Troubleshooting Tools: Proficient in using diagnostic tools, such as command prompt, Windows Registry Editor, and network monitoring utilities, to quickly and accurately identify and resolve technical issues
  • Desktop Technical Support
  • Hardware Installation
  • Software configuration

Languages

English
Urdu
Telugu

Personal Information

  • Passport Number: V1770486
  • Father's Name: Mohammed Khaja Naseer Uddin
  • Date of Birth: 23/01/1994
  • Marital Status: Married

Problem Solving

  • Ability to analyze complex problems, identify root causes, and develop effective solutions.
  • Strong critical thinking and analytical skills, enabling logical and systematic troubleshooting.
  • Ability to work independently and collaboratively, taking ownership of tasks and seeking assistance when needed.

Disclaimer

I here declare that the above-written particulars are the best of my knowledge and belief.

Certification

  • Microsoft Certified Offical Sunnet Systems - 1yr to 3yr

Timeline

IT Technician Cum Administrator

Dubai, United Arab Emirates
09.2021 - Current

IT Technician

Sunnet Systems
03.2019 - 07.2021

Bachelors - MCSA, MCSE, CCNA, CCNB, Hardware & Software.

Sai Grace High School

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Mohammed Minhaj Uddin