Mohammed Mufeedh
Dubai
Summary
Highly skilled and motivated System Administrator with over 8 years of experience in managing and maintaining IT systems and infrastructure. Proficient in server management, network configuration, and cybersecurity. Adept at troubleshooting complex technical issues and implementing effective solutions to ensure system reliability and performance. Strong communicator with a proven ability to work collaboratively in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
System Administrator
Jetex Flight Support
12.2022 - Current
- Identify and resolve technical issues align with ticketing system (Fresh Service)
- Microsoft Office 365 Administration.
- Onboarding and Offboarding technical procedures.
- Administer and maintain Windows and Linux servers, ensuring high availability and performance.
- Implement and manage Active Directory, including user account management, group policies, and access control.
- Configure and troubleshoot network devices, including routers, switches, and firewalls.
- Monitor system performance and security using tools like Rapid 7 and Cybereason.
- Coordinate with the Security team to identify Potentially Unwanted Applications (PUA), malware, and authentication failures, and take appropriate action.
- Provide technical support and training to end-users and other IT staff.
- Collaborate with development teams to deploy and manage applications in cloud environments (AWS, Azure).
- Document system configurations, procedures, and policies.
System Administrator
Roya International Hospitality & Leisure LLC
09.2021 - 12.2022
- Monitoring and managing user’s and computer through Azure ATP, Intune, Spam Filter.
- Managing Four restaurants Systems, network and User support.
- Troubleshooting IT related issues and engage internal teams and vendors for issue resolutions.
- Creating new policy and monitoring network activity and threat in Sophos Firewall. Configuration of SSL VPN.
- Monitoring email’s and Creating rule when required for the security of the organization in Office365 Exchange.
- Experience in Microsoft Services like AD, Exchange, M365, Azure, File Server Migration, Windows Clustering, Windows Migration, MFA and Virtualization.
- Checking and Performing server backups in Veeam’s (Daily and Weekly)
- Responsible for the operating systems updates, Installation, patches and configuration changes, maintenance procedures.
- Ensuring users don’t download malware, open corrupt links and dangerous attachments through Sophos Central Antivirus.
- Email Signature through Code Two and Mimecast signature.
- Ensure security of data, network access and Veeam’s backup systems.
- Handling annual budget and ensure cost effectiveness
- Consulting with External & third-party vendors for support and implementation of their proprietary applications and hardware.
- Audit systems and assess their outcomes.
IT Systems Administrator
Virtuoso Consulting
04.2016 - 08.2021
- Responsible for day-to-day support and administration of desktop, servers, network, and various business applications.
- ERP Software Administration (SAP BASIS)
- Manage Office365 for Entire Organization
- G-Suit Administration
- Webex, Zoom and Teams meeting troubleshoots.
- Planning and implementation of IT infrastructure.
- Manage of Active Directories, Creating User accounts and defining their appropriate access right
- Support for Desktop and Laptop OS installations and other Application Software’s.
- SQL Backup scheduling and monitoring periodical backups
Software Support Executive
AL-Rifaa Information Technology
07.2015 - 04.2016
- Support and training on hospitality management software.
- Installing Software, database on Client System.
- Troubleshooting of implemented software/Hardware in case of failures.
- 24/7 online, Team Viewer and on-site support for Software /Hardware Systems
- Configuring Access points and network printers
- Configuring hardware and networking devices
- Monitoring CCTV and Biometric Devices
Software Developer
SOFTEN TECHNOLOGIES
09.2013 - 08.2014
- Web development using J2EE, SQL
- Completed Two Projects with J2EE
- Participate in Two projects (using j2ee, jsp)
- Good knowledge in Asp.net, C#
- Well understanding in MVC
- Proficiency in web technologies (HTML, CSS, JAVA SCRIPT)
- Good skills in SQL
Education
Bachelor of Science - Computer Engineering
DR. PAULS ENGINEERING COLLEGE
Pondicherry, India06.2013
Skills
Operating Systems: Windows Server, Linux , macOS
Server Management: Active Directory, DNS, DHCP, IIS, Apache
Database: MySQL, Microsoft SQL Server Oracle
Virtualization: VMware, Hyper-V, VirtualBox
Cloud Platforms: Azure, Google Cloud Platform, AWS
Networking: TCP/IP, VPN, Firewalls, Routers, Switches, LAN/WAN
Firewall: FortiGate, Sophos
Endpoint Protection: Cybereason, Sophos, Kaspersky
Scripting: PowerShell, Bash, Python
Monitoring: Rapid 7, Cybereason
Backup Solutions: Veeam, Acronis, Symantec Backup Exec
Security: Antivirus Solutions, Intrusion Detection Systems (IDS),Penetration Testing
Certification
- Microsoft Certified: Azure Administrator Associate (1368-8817)
- ITIL® Foundation Certificate in IT Service Management (GR671280536MM
Languages
English
Bilingual or Proficient (C2)
Timeline
System Administrator
Jetex Flight Support
12.2022 - Current
System Administrator
Roya International Hospitality & Leisure LLC
09.2021 - 12.2022
IT Systems Administrator
Virtuoso Consulting
04.2016 - 08.2021
Software Support Executive
AL-Rifaa Information Technology
07.2015 - 04.2016
Software Developer
SOFTEN TECHNOLOGIES
09.2013 - 08.2014
Bachelor of Science - Computer Engineering
DR. PAULS ENGINEERING COLLEGE
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