mohammed Nasser
Summary
Accomplished Officer with extensive experience at DIB, specialising in settlement processing, account reconciliation, and compliance management. Demonstrates exceptional problem-solving skills and attention to detail, ensuring accurate data processing and reporting. Proven track record in customer relationship management and sales strategy implementation from previous roles at NBQ. Adept at team collaboration and leadership excellence, with a commitment to service and informed decision-making. Career goals include advancing expertise in financial operations and risk assessment while contributing to organisational success.
Overview
16
16
years of professional experience
Work History
Officer
DIB
05.2015 - Current
- UAE Switch by central bank settlement and adjustments
- Accounts and GL's keeping and reconciliations
- inbound and outbound quiries and adjustments
- DIB ATM's reconicilations and shortage and recovery
- DIB outbound settlements and quires
- POS reconcialiations and Settlements
- MIS keeping and tracking
- Monitored CCTV footage to identify suspicious activities and track movements of individuals of interest.
Processor
DIB
01.2012 - 05.2015
- Processed high volumes of data accurately and efficiently, meeting strict deadlines.
- Completed paperwork to required standards and independently corrected errors.
- Responded promptly to processing enquiries from internal and external parties.
- Communicated with customers professionally, offering support and enabling access to desired products.
Sales Representative National Bank of Um AlQaiwain
NBQ
09.2010 - 04.2011
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Established clear communication channels with clients, keeping them informed about new products and services.
- Generated sales by prospecting leads, cold calling and closing deals.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Education
Bachelor of Science - Bachelor of Science Accounting
Ajman University,
Ajman01-2009
Skills
- Account reconciliation
- Data processing
- Customer relationship management
- Risk assessment
- Compliance management
- Settlement processing
- CCTV monitoring
- Reporting accuracy
- Team collaboration
- Problem solving
- Sales strategy implementation
- Communication skills
- Inquiry resolution
- MIS tracking
- Teamwork
- Microsoft Office proficiency
- Report-writing
- Leadership excellence
- Informed decision making
- Assigning work
- Community engagement
- Attention to Detail
- Personnel motivation
- Patience and tolerance
- Investigative research and reporting
- Service commitment
- Exceptional problem solver
- Disciplinary measures
- Audit procedures
- Performance evaluation
Languages
English
Proficient
C2
Interests
- interested in study the financial markets and online trading
- traveling and tourism, been in more than 20 countries
Timeline
Officer
DIB
05.2015 - Current
Processor
DIB
01.2012 - 05.2015
Sales Representative National Bank of Um AlQaiwain
NBQ
09.2010 - 04.2011
Bachelor of Science - Bachelor of Science Accounting
Ajman University,