Mohammed Nayeem
IT Assistant Manager
Abu Dhabi
Summary
Experienced professional with a strong background in project management, IT service delivery, and infrastructure management. Demonstrates expertise in setting digital roadmaps, IT strategy development, and implementing cost-saving initiatives while ensuring data security and privacy. Skilled in team leadership, collaboration, and strategic planning to drive process improvements and achieve organizational goals. Adept at contract negotiations, reconciliation processes, and technical troubleshooting to optimize operations. Committed to fostering innovation through creative thinking and effective communication while maintaining a positive attitude and excellent time-management skills.
Highly-skilled Assistant IT Manager with extensive experience managing information and communications technology for large organizations. Adept at assessing and implementing optimal technologies for improved operational systems. Accomplished planner with exceptional team leadership abilities to expertly direct high-performing ICT teams.
Offering strong problem-solving skills and collaborative mindset. Knowledgeable about IT support, troubleshooting, and basic network management. Ready to use and develop skills in team leadership, project coordination, and technical support in IT Assistant Manager role.
Driven IT professional skilled in team leadership and technical problem-solving. Proficient in managing IT support operations and fostering collaborative environments. Committed to optimizing technology solutions to enhance organizational efficiency.
Accomplished technology and communications management professional with 18 years of industry experience. Strategically meets evolving business, management and service user needs. History implementing improved ICT policies to maximize operational efficiency.
Passionate Assistance IT Manager with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
18
18
years of professional experience
23
23
years of post-secondary education
1
1
Certification
Work history
IT Assistant manager
AWNIC
Abu Dhabi
03.2015 - 05.2025
- Managed 600 plus Service desk call to support BAU.
- Developed contingency plans to minimize disruptions from potential IT crises.
- Streamlined IT operations through implementation of efficient software solutions.
- Optimized system performance to enhance productivity across departments.
- Trained staff on effective utilization of IT resources, boosting departmental efficiency.
- Managed teams of junior IT staff, promoting collaboration and learning.
- Conducted routine audits for compliance with industry standards and regulations.
- Facilitated smooth transitions during system upgrades to minimise user impact.
- Established policies that strengthened overall IT governance.
Senior IT Developer
AWNIC
Abu Dhabi
01.2012 - 02.2015
- Manage and dedicate task to teams members
- Designed bespoke software solutions to fulfil specific client needs.
- Maintained up-to-date knowledge of emerging technologies through continuous professional development.
- Collaborated with cross-functional teams to ensure successful project delivery.
- Resolved complex technical issues using innovative problem-solving techniques.
- Conducted comprehensive systems testing to guarantee optimal performance.
- Managed database systems for secure and efficient data storage.
- Identified and rectified software bugs to enhance system functionality.
- Trained teams on new software programmes to minimise operational disruption.
IT Developer
AWNIC
Abu Dhabi
01.2007 - 12.2011
- Integrated third-party services into existing platforms, enhancing overall functionality.
- Collaborated with cross-functional teams to ensure successful project completion.
- Managed database systems for secure and efficient data management.
- Conducted comprehensive systems testing to guarantee optimal performance.
- Identified and rectified software bugs, improving system functionality.
- Performed rigorous root-cause analyses to resolve software issues effectively.
- Reviewed and automated testing processes, enhancing code quality.
- Documented standard development procedures and trained new personnel on requirements.
Education
Master of Computer Applications - Computer Science
Osmania University
India 08.2001 - 08.2024
Skills
- Agile development understanding
- Applications testing
- Strategic it planning
- Code writing capabilities
- IT service delivery
- SQL knowledge
- Database management
- Technology integration
- Technical support expertise
- Meeting deadlines
- Vendor negotiations
- Workload prioritization
- IT project management
- Agile methodology
- Data governance
- Software development life cycle
- Quality Assurance
Languages
English
Intermediate
Arabic
Beginner
Hindi
Intermediate
Affiliations
- Playing Football, Traveling
Accomplishments
1. Received Recognition and appreciation from management for exceptional efforts.
2. Received Appreciation from the management during covid 19 phase for hard work and support to the business.
3. Received 15 Years Longstanding Service Award
4. Received appreciation from the management on cloud migration.
Certification
1. OCA (Oracle Certified Associate) certified by “Oracle Corporation.”
2. OCP (Oracle Certified professional)
3. Introduction to SQL -9i/10 g
4. Oracle Database Fundamental-I and II
5. PMP Certified
Key Accomplishments:
1. Successfully implemented Core Insurance Application (PREMIA) .
2. Single handed done Data Migration from old version of Premia system to Core Insurance Application (PREMIA) .
3. Successfully implemented Online Policy Issuance system including Integration with Core Insurance Application (PREMIA) and credit limit validation.
4. Successfully Implemented Qlik view reporting tool for reporting and MIS for Management.
5. Successfully move infrastructure to Cloud services .
6. Successfully implemented Medical Application integrate with core system.
Timeline
IT Assistant manager
AWNIC
03.2015 - 05.2025
Senior IT Developer
AWNIC
01.2012 - 02.2015
IT Developer
AWNIC
01.2007 - 12.2011
Master of Computer Applications - Computer Science
Osmania University
08.2001 - 08.2024
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