MOHAMMED NIDHASH

• Leading public relations and government liaison initiatives to support company operations and client needs.

• Managing visa, labor, and licensing processes ensuring full compliance with UAE regulations.

• Coordinating with government departments to obtain necessary approvals, permits, and clearances.

• Developing and maintaining relationships with key stakeholders and regulatory authorities.

• Supervising preparation of promotional and communication materials for corporate clients.

• Ensuring accurate recordkeeping of employee and client documentation, including contracts and visa records

• Increased customer satisfaction by resolving issues.

• Successfully processed 15 UAE Golden Visa applications for executives and high-profile clients, ensuring 100% compliance with government regulations.
• Developed and executed public relations and engagement programs, significantly boosting brand visibility.
• Streamlined family visa issuance and renewal processes ensuring timely compliance.
• Secured business licenses, permissions, and approvals from local authorities.
• Managed employee documentation including labor contracts, Emirates IDs, and visa copies.
• Coordinated visa arrangements for company and employees at embassies.
• Supervised creation of communication and promotional materials.
• Demonstrated thorough knowledge of government procedures including visa and trade license processes.

• Implemented public relations programs improving brand visibility and stakeholder relationships.
• Streamlined family visa processes and ensured compliance with regulations.
• Provided PRO support securing licenses and approvals from local authorities.
• Maintained comprehensive employee records and organized documentation.
• Assisted in arranging visas at embassies for seamless international travel.
• Oversaw production of communications and promotional materials.
• Ensured consistent compliance with government processes and trade license renewals.

• Utilised social media channels to enhance company image and reputation.
• Reviewed public responses to campaigns, adjusting strategy accordingly.
• Coordinated interviews and press conferences, ensuring smooth execution of PR activities.
• Conducted thorough market research with a focus on understanding public opinion and sentiment.
• Resolved inbound customer queries ensuring high satisfaction
• Diagnosed and resolved customer concerns through various support channels, including emails, calls, blogs, and social media, ensuring seamless and accessible support.

• Resolved inbound customer queries ensuring high satisfaction.
• Delivered personalized customer experiences enhancing loyalty.
• Managed multi-channel customer concerns including emails, calls, blogs, and social media.
• Analyzed customer feedback and implemented strategies to enhance experience.
• Managed expatriate visa and work permit processes ensuring compliance and smooth onboarding.

• Managed visa and labor card processing for clients.
• Oversaw documentation for government entities including the Ministry of Labour and Ministry of Interior.
• Coordinated with clients to resolve legal employment issues including visa bans and medical tests.