Mohammed Noufal
Abu Hail, Dubai,UAE
Summary
Knowledgeable systems administrator with expert technical knowledge, attention to detail and planning abilities. Diligent about following through on issues and resolving concerns for optimum system operations.
Overview
7
7
years of professional experience
3
3
Certification
Work history
SYSTEM ADMINISTRATOR
THE CORPORATE GROUP L.L.C
DUBAI
11.2022 - 02.2024
- Proficient in Office 365 and SharePoint administration, ensuring optimal performance,security, and reliability of the SharePoint online environment
- Expertise in the administration, support, and configuration of MS Office O365 for staff,maintaining operational excellence
- Responsible for the upkeep and enhancement of client SharePoint sites, lists, libraries,and content, ensuring seamless workflow and content management
- Administered and supported an enterprise-level Microsoft Exchange infrastructure, adeptat troubleshooting Exchange-related issues
- Delivered comprehensive IT support, including end-user training on O365 collaborationtools (OneDrive, Skype, OneNote, Outlook, etc.)
- Facilitated new user onboarding with workstation, software, and network setup, ensuringa smooth integration into the company's IT ecosystem
- Maintained and supported IT infrastructure, providing both tier 1 and tier 2 support, andadeptly troubleshooting OS, network, and storage issues
- Upheld operational security and governance, ensuring access to IT resources is secureand restricted to authorized personnel
- Conducted software upgrades and patches, and adeptly handled various Office 365connectivity and mobility issues
- Demonstrated networking expertise, managing LAN/WAN systems, and proficient in
- Active Directory Services & TCP/IP technologies
- Skilled in managing firewall systems (SonicWall, Fortinet, Untangle), and various ITperipherals and communication systems.
SYSTEM ADMINISTRATOR
AHMED MOSHIN COMPUTERS TRADING LLC
Dubai
05.2022 - 10.2023
- Expertly configure and maintain antivirus solutions, ensuring robust security across the ITinfrastructure
- Proactively monitor system performance, swiftly resolving any technical issues tomaintain operational excellence
- Deliver technical support for software customization, enhancing functionality to meetuser requirements
- Configure and manage firewalls and servers, safeguarding network integrity
- Conduct comprehensive software testing on desktop networks to guarantee optimalperformance
- Execute seamless installation and updates of hardware and software, ensuring up-to-date technology on all desktops.
SYSTEM ADMINISTRATOR
GLOBALLINKS COMPUTER SALES & SERVICES
Kottayam
01.2021 - 01.2022
- Install, upgrade, support, and troubleshoot Windows OS, authorized desktopapplications, hardware, and peripheral equipment
- Coordinate and execute preventative maintenance and remedial repairs on computers,laptops, printers, and peripherals
- Return defective equipment to maintenance inventory, document customer repairs, andmaintain and restock parts inventory to maintain spare parts levels
- Monitor, operate, manage, troubleshoot, and restore service to terminal service clients
- PCs, or notebooks with authorized access to network
- Initiate and complete Microsoft Windows server operating system updates.
SYSTEM ADMINISTRATOR
MORTAL MINDS TECHNOLOGIES PVT.LTD
01.2018 - 01.2020
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
SYSTEM ADMINISTRATOR
ALPHA TRAVELS OF INDIA
01.2017 - 01.2018
- System troubleshooting
- Manage network servers
- Send, receive mails from customers
- Ensure system security through backup and antivirus
Education
Bachelor of Computer Application -
Jaipur University
2023
B.COM - undefined
M.E.S COLLEGE ERUMELY
2017
12th - undefined
Muslim Higher Secondary School
2016
10th - undefined
Muslim Higher Secondary School
2015
Skills
- SYSTEM ADMINISTRATOR
- With 7 Years
- Expert in IP PBX
- Firewall, OS, MS Office &
- Office 365, Server Cong
- Access Control , CCTV
- Troubleshooting, Installation
- Active Directory, Polycom
- Azure AD, Salesforce CRM
- Odoo ERP
- MCSA & MCP Certified
- SKILLS
- IP Pbx Firewall
- Operating Systems Technical Support
- Computer Hardware Microsoft Office 365
- Server Configuration Access Controls
- User Accounts Problem Solving
- Closed-Circuit Television Systems
- (CCTV) Troubleshooting (Problem Solving)
- Microsoft Windows Polycom (Video Conferencing)
- Active Directory Private Branch Exchange (PBX)
- Microsoft Certified Professional Polycom Extensions
Additional Information
- LINKShttps://www.linkedin.com/in/mohammed-noufal-39362a…Linked In:
Languages
English
Intermediate
Hindi
Upper intermediate
Arabic
Beginner
Certification
Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
Microsoft Certified Solutions Expert: Server Infrastructure
Microsoft Certified Systems Administrator: Windows Server 2012
Timeline
SYSTEM ADMINISTRATOR
THE CORPORATE GROUP L.L.C
11.2022 - 02.2024
SYSTEM ADMINISTRATOR
AHMED MOSHIN COMPUTERS TRADING LLC
05.2022 - 10.2023
SYSTEM ADMINISTRATOR
GLOBALLINKS COMPUTER SALES & SERVICES
01.2021 - 01.2022
SYSTEM ADMINISTRATOR
MORTAL MINDS TECHNOLOGIES PVT.LTD
01.2018 - 01.2020
SYSTEM ADMINISTRATOR
ALPHA TRAVELS OF INDIA
01.2017 - 01.2018
Bachelor of Computer Application -
Jaipur University
B.COM - undefined
M.E.S COLLEGE ERUMELY
12th - undefined
Muslim Higher Secondary School
10th - undefined
Muslim Higher Secondary School
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