Mohammed Rahmathullah

Abu Dhabi National Oil

Abu Dhabi

02.2021 - Current

Lead and Managed team of employees, overseeing hiring, training and professional growth of employees.
Lead and Manage team of SAP implementation & Support team of ADNOC Distribution for all the Seven Tracks
Worked with customers to understand needs and provide excellent service.
Increased customer satisfaction by resolving issues.
Worked flexible hours across night, weekend and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Drove operational improvements which resulted in savings and improved profit margins.
Exceeded goals through effective task prioritization and great work ethic.
Developed team communications and information for meetings.
Worked with Cross Functional Managers to provide feedback, career development and employee engagement for territorial functional teams
Establish partnerships at all levels of organization both internal and external suppliers and customers
Support GIT projects that are resourced from team. Manage ADNOC Group work efforts using established project management processes
Design and execute application operational support models that meet agreed SLAs as well as shared support services recovery and financial objectives
Establish and maintain value add relationships with strategic and other vendor partners
Excellent understanding and communication of organization's goals and objectives