Hi, I’m
MOHAMMED RIYAJ KHAN
Dubai
Summary
I wish to advice of my interest in Housekeeping Manager Position with you company. I believe that my work experiences, skills and personality make me a suitable applicant for this position.
A passionate and experienced Housekeeping with over ten years of experience leading teams and managing operations within the hospitality industry. I have a proven ability to implement in-depth training and development programs to ensure an exceptional level of cleanliness, as well as a commitment to providing excellent customer service. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. leadership, staff training and development, Organizational skill.
Overview
12
years of professional experience
Work History
One&Only Royal Mirage, Arabian Court
Assistant Housekeeping Manager
10.2023 - Current
Job overview
- Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
- Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
- Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
- Fostered a positive work culture by promoting teamwork and encouraging open communication among staff members.
- Achieved 92% score in LQA
Bab Al Shams Desert Resort
Assistant Housekeeping Manager, Task Force
10.2023 - 12.2023
Job overview
- Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
- Boosted overall hotel ratings in cleanliness categories through consistent attention to detail during room inspections.
- Maintained high-quality service standards through regular communication with guests and other hotel departments.
- Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
One&Only Royal Mirage, Residence And Spa, LHW
Housekeeping Coordinator
10.2021 - 10.2023
Job overview
- Boosted overall hotel ratings in cleanliness categories through consistent attention to detail during room inspections.
- Maintained high-quality service standards through regular communication with guests and other hotel departments.
- Achieved 90% score in LQA
One&Only The Palm - LHW Hotel
Senior Floor Supervisor
10.2019 - 10.2021
Job overview
- Streamlined floor operations by implementing efficient scheduling and staff management strategies.
- Facilitated the successful launch of new product lines by coordinating promotional events and in-store displays.
- Established clear expectations for employee conduct policies, leading to a consistent level of professionalism across the entire team.
- Collaborated with other department managers to develop cohesive operational plans that maximized overall efficiency, archived 96% score in LQA
One&Only Royal Mirage - Dubai
Floor Supervisor
06.2017 - 06.2019
Job overview
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
One&Only Royal Mirage - Dubai
Shift Leader
06.2016 - 06.2017
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
One&Only Royal Mirage - Dubai
Room Attendant
10.2012 - 06.2015
Job overview
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
CT Higher Secondary School, Manipur, India
High School Diploma
04.2009
Skills
- Outstanding interpersonal and leadership skill Exception
- Excellent Communication skills
- Strong attention to details
- Room Inspections
- Housekeeping procedures
- Maintenance Coordination
Languages
English
Hindi
Urdu
Personal Profile
Date of Birth : 18/04/1993
Gender : Male
Religion : Muslim
Nationality : Indian
Visa Status : Employment
Passport Details : V9147687
References
Mr. Krishna
Guest relation Manager at
One&Only Royal Mirage, Dubai
Contact : +971508459931
Mr. Mark
Housekeeping Manager
One&Only Royal Mirage, Dubai
Contact : +971553836931
Declaration
I, Mohammed Riyaj Khan, hereby declare that the information furnished above is true to the best of my knowledge and belief.
Your faithfully,
Mohammed Riyaj Khan
Timeline
Assistant Housekeeping Manager
One&Only Royal Mirage, Arabian Court
10.2023 - Current
Assistant Housekeeping Manager, Task Force
Bab Al Shams Desert Resort
10.2023 - 12.2023
Housekeeping Coordinator
One&Only Royal Mirage, Residence And Spa, LHW
10.2021 - 10.2023
Senior Floor Supervisor
One&Only The Palm - LHW Hotel
10.2019 - 10.2021
Floor Supervisor
One&Only Royal Mirage - Dubai
06.2017 - 06.2019
Shift Leader
One&Only Royal Mirage - Dubai
06.2016 - 06.2017
Room Attendant
One&Only Royal Mirage - Dubai
10.2012 - 06.2015
CT Higher Secondary School
High School Diploma
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