Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Restaurant Cashier
Bablo
Alexandria
03.2020 - 12.2022
Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Reduced customer wait times through optimised checkout processes.
Delivered outstanding customer care with proactive sales and listening skills.
Completed opening and closing procedures each day.
Resolved customer complaints and answered queries about store products.
Greeted customers entering store and responded promptly to customer needs.
Kitchen Team Member
McDonald's
zagazig, egypt
02.2018 - 12.2019
Mentored staff in food preparation and storage best practices.
Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
Cleaned refrigerators, freezers and dry storage spaces to minimize contamination.
Measured, weighed and mixed ingredients following recipe formulae and procedures.
Waiter
carlos
egypt, alexandria
01.2016 - 12.2017
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Followed safe serving requirements, monitoring guest behavior and discontinuing service to inebriated customers.
Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalized service.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Provided efficient food and drinks service for high levels of customer satisfaction.
Education
High School Diploma - computer studies
military high school
zagazig / Egypt
10.2003 - 07.2006
Skills
Attention to detail
Ability to work independently and as part of a team
Experience with maintenance and repair of equipment