Mohammed Samir Ahmed
Dubai,UAE
Summary
Reliable General Maintenance Supervisor with hands-on experience in maintenance work, team support and customer service. Handles daily duties accurately, resolves issues quickly and supports smooth operations through strong problem solving, leadership and use of tools and software. Committed to safe, high-quality work and positive service.
Overview
3
3
Languages
6
6
years of professional experience
Work history
General maintenance Supervisor
Key Rock Holiday Homes LLC
Dubai, Dubai
2026.09 - Current
- Executed day-to-day duties with accuracy and efficiency to support operational goals.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Adjusted work schedule to include nights, weekends, and bank holidays to ensure continuous coverage.
- Consistently arrived at work on time and ready to start immediately.
- Exhibited high energy levels while working in fast-paced environment and enthusiasm in a fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Managed daily operations to maintain high productivity and meet service demands.
- Maintained cleanliness of work areas to ensure a safe environment and equipment to maintain faultless hygiene standards.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
General maintenance supervisor
Trophy Stay Vacation Homes LL
Dubai, UAE
2024.08 - 2025.08
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Completed duties to deliver on targets with accuracy and efficiency.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
General maintenance technician Cum Driver
Durrani Holiday Homes LLC
Dubai, UAE
2022.10 - 2024.07
- Installed new machinery according to manufacturer's instructions for optimal usage.
- Promoted a safe working environment by adhering to health and safety regulations.
- Ensured smooth operation by conducting regular maintenance checks on machinery.
- Followed blueprints and schematics whilst repairing complex machinery, ensuring accuracy in task execution.
- Diagnosed technical problems, resulting in quick resolution of issues.
- Responded quickly to service requests, improving customer satisfaction rates.
- Repaired faulty equipment for optimum functionality.
- Conducted inspections of control panels and electrical wiring to identify problems.
- Replaced light bulbs, sockets and switches of residential and commercial properties.
- Swept, dust and mopped floors before performing maintenance work.
- Informed supervisor regarding limited supplies to maintain consistent inventory.
- Filled out logs of daily actions using [Software] computer tracking system.
- Stored and safely used power tools.
- Cleaned up work areas to minimise disruption to nearby users.
- Politely interacted with members of public, providing information and advice where appropriate.
General maintenance technician
New Demond Technical services LLC
Dubai, UAE
2021.01 - 2022.09
- Repaired faulty equipment for optimum functionality.
- Reduced downtime by promptly responding to emergency breakdown calls during off-peak hours.
- Performed preventative maintenance tasks, avoiding costly future repairs or replacements.
- Maintained positive relationships with clients through quality service delivery.
- Kept up-to-date on industry developments through continuous professional development efforts.
- Installed new machinery according to manufacturer's instructions for optimal usage.
- Promoted a safe working environment by adhering to health and safety regulations.
- Utilised various tools, ensuring efficient repairs and installations.
- Used problem-solving skills to effectively identify and fix mechanical faults.
- Replaced damaged parts for improved performance of machines.
- Followed blueprints and schematics whilst repairing complex machinery, ensuring accuracy in task execution.
- Streamlined processes by implementing new maintenance procedures.
- Conducted routine inspections to prevent potential issues.
- Provided training to junior technicians, enhancing team productivity and skill levels.
- Examined equipment and machinery to verify functionality.
- Mentored junior maintenance professionals to provide instruction on correct repair procedures.
Education
Diploma of Education - Sciences
High secondary Rosera Samastipure
IndiaSkills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Leadership
- Resourcefulness
- Public Relations
- Social media marketing
- Inventory management
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Timeline
General maintenance Supervisor
Key Rock Holiday Homes LLC
2026.09 - Current
General maintenance supervisor
Trophy Stay Vacation Homes LL
2024.08 - 2025.08
General maintenance technician Cum Driver
Durrani Holiday Homes LLC
2022.10 - 2024.07
General maintenance technician
New Demond Technical services LLC
2021.01 - 2022.09
Diploma of Education - Sciences
High secondary Rosera Samastipure