Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Mohammed Sayed

Mohammed Sayed

Abu Dhabi

Summary

Dedicated, passionate, and reliable English/Arabic translator with over 5 years of experience in professional and government communities in the UAE. Adaptable to challenges while maintaining awareness of professional roles and boundaries. Seeking opportunities to contribute career experience to prestigious government sectors or private distinguished organizations, where I can help accomplish their goals and enhance my skills and career progression.

Overview

10
10
years of professional experience

Work History

Public Relations Manager/Translator

Embassy of the Republic of Zimbabwe
03.2020 - Current
  • Manage government relations, ensuring compliance with UAE labor laws and embassy regulations.
  • Handle visa processing, work permits, and employee documentation for diplomatic staff.
  • Oversee HR functions, including onboarding, payroll coordination, and employee record management.
  • Act as a liaison between embassy officials, government entities, and external stakeholders.
  • Provide translation & interpretation (English-Arabic) for diplomatic meetings, official documents, and communications.
  • Draft and review legal and official documents for accuracy and compliance.
  • Organize press releases, public events, and diplomatic engagements to enhance international relations.
  • Manage internal and external communications strategies to uphold the embassy’s reputation.

Team Leader (Supervisor)

Emirates NBD
04.2018 - 03.2020
  • Identifying and assessing customer needs divers in achieving customer’s satisfaction
  • Providing information address with the inquiries product and services & suggesting information
  • Advice the customer how to maintain his/her KYC profile as per his liabilities with the bank
  • Ensure customer satisfaction and provide professional customer support
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Public Relations Manager

Raya Contact Center Etisalat Prestige Section
01.2017 - 03.2018
  • Develop a marketing communications plan including strategy, goals, budget and tactics
  • Develop media relations strategy, seeking high-level placements in print, broadcast and online media
  • Coordinate all public relations activities
  • Direct social media team to engage audiences across traditional and new media
  • Leverage existing media relationships and cultivate new contacts within business and industry media
  • Manage media inquiries and interview requests
  • Create content for press releases, byline articles and keynote presentations
  • Monitor, analyze and communicate PR results on a quarterly basis
  • Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis
  • Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them

Direct Sales Agent

National Bank of Egypt
02.2015 - 01.2017
  • Listen to customer requirements and present appropriately to make a sale
  • Maintain and develop relationships with existing customers in person and via telephone calls and emails
  • Cold call to arrange meetings with potential customers to prospect for new business
  • Respond to incoming email and phone enquiries
  • Act as a contact between the Bank and its existing and potential markets
  • Negotiate the terms of an agreement and close sales
  • Gather market and customer information
  • Challenge any objections with a view to getting the customer to buy
  • Advise on forthcoming product developments and discuss special promotions
  • Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
  • Check the quantities of goods on display and in stock
  • Make accurate, rapid cost calculations and providing customers with quotations
  • Collaborate with team members to achieve better results

Education

Diploma in Human Resources -

Allison.com

VAT Awareness -

ENBD

2018 FATCA CRS -

ENBD

Anti-Money laundering -

ENBD

Certified Management accounting (CMA) -

British Columbia International Academy

Business Administration - accounting

Future Academy For Science And Technology
Cairo
05-2015

Skills

  • Effective Communication
  • Clerical Assistance
  • Operational Management
  • Administrative Coordination
  • Content Accuracy Review
  • Facility Oversight
  • Project Execution
  • Timely Project Execution
  • Database Administration
  • Stakeholder Engagement
  • Recruitment Process Support
  • Customer Service
  • Client Engagement
  • Human Resources Administration
  • Time Management
  • Team Work
  • Diary Management
  • Report Preparation
  • Budget Preparation
  • People Management
  • Bilingual

Personal Information

Date of Birth: 01/27/91

Timeline

Public Relations Manager/Translator

Embassy of the Republic of Zimbabwe
03.2020 - Current

Team Leader (Supervisor)

Emirates NBD
04.2018 - 03.2020

Public Relations Manager

Raya Contact Center Etisalat Prestige Section
01.2017 - 03.2018

Direct Sales Agent

National Bank of Egypt
02.2015 - 01.2017

VAT Awareness -

ENBD

2018 FATCA CRS -

ENBD

Anti-Money laundering -

ENBD

Certified Management accounting (CMA) -

British Columbia International Academy

Diploma in Human Resources -

Allison.com

Business Administration - accounting

Future Academy For Science And Technology

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Mohammed Sayed