Mohammed Shafi Ahmed
Dubai,UAE
Summary
Professional with 19 years of experience in UAE and GCC markets, focusing on corporate travel and global account management. Expertise in strategic business planning and revenue enhancement, with a strong background in supplier contracting and negotiation with airlines, hotels, and DMCs. Proven leadership in team development at HOD level, with comprehensive P&L management, invoicing, and credit control skills. Proficient in Amadeus, Galileo, Maxis, Limo Anywhere, and MS Office systems.
Overview
25
25
years of professional experience
Work history
Head of TMC & Concierge
Guarantee Travels
Dubai, UAE
04.2025 - 09.2025
- Led TMC division of eight consultants and two supervisors managing multinational corporate accounts.
- Oversaw Concierge division comprising one operations supervisor, four operations staff, and eight captains.
- Developed business plans and sales forecasts, achieving company objectives and profit margins.
- Implemented automation and compliance systems across Maxis, Amadeus, CRM, and Limo Anywhere.
- Negotiated supplier contracts while overseeing monthly P&L to ensure regulatory compliance.
- Served as escalation point for VIP clients, providing tailored corporate travel solutions.
- Collaborated with team members to enhance operational efficiency.
Business Travel Consultant (Global TMC)
FCM Travel Solutions
Dubai, UAE
05.2019 - 04.2025
- Managed global corporate accounts, including Mars Group and Honeywell, ensuring compliance and high satisfaction levels.
- Negotiated supplier agreements across various markets to achieve cost savings.
- Oversaw daily operations processing over 100 travel requests, maintaining efficiency and accuracy.
- Organised MICE and incentive travel events for multinational clients, delivering exceptional service.
Business Travel Supervisor / Consultant
Uranus Travel & Tours
Dubai, UAE
04.2006 - 04.2019
- Promoted from Consultant to Supervisor, leading a team of over four consultants.
- Acquired and managed key accounts, including GECO, PERI, and Tech Mahindra.
- Oversaw comprehensive travel management for ticketing, accommodation, transfers, and MICE services.
- Negotiated supplier agreements to enhance team productivity.
Travel Consultant
Aviation Express Tours & Travels
Hyderabad, India
06.2000 - 02.2006
- Facilitated comprehensive booking and ticketing services for SME and retail clients.
Education
Secondary School -
Board of Secondary Education
Skills
- Corporate Travel & Global Account Management
- MICE, Events & Executive Travel Protocols
- Strategic Business Planning & Revenue Growth
- Supplier Contracting & Negotiation (Airlines, Hotels, DMCs)
- P&L; Ownership, Invoicing & Credit Control
- Leadership & Team Development (HOD Level)
- UAE & GCC Market Knowledge (19 Years)
- Systems Expertise: Amadeus, Galileo, Maxis, Limo Anywhere, MS Office
- Transportation arrangements
- Service-Oriented mindset
- Customer service excellence
- Reservation management
- Multitasking
- Strategic planning
Languages
English
Hindi
Urdu
Additional Details
- Driving License: Valid UAE License (Automatic)
- Visa: Valid US B1/B2 Multiple Entry Visa
- Nationality: Indian | Marital Status: Married | Date of Birth: 02 May 1980
Accomplishments
Awarded “Top Performance Award” in TMC for April 2024 and November 2024 at FCM Travel Solutions.
Affiliations
Cooking Driving Listening Music
Timeline
Head of TMC & Concierge
Guarantee Travels
04.2025 - 09.2025
Business Travel Consultant (Global TMC)
FCM Travel Solutions
05.2019 - 04.2025
Business Travel Supervisor / Consultant
Uranus Travel & Tours
04.2006 - 04.2019
Travel Consultant
Aviation Express Tours & Travels
06.2000 - 02.2006
Secondary School -
Board of Secondary Education
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