Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mohammed Shaukat

Dubai,UAE

Summary

A dedicated professional with expertise in customer service systems and fluency in multiple languages. Demonstrates exceptional empathy in customer interactions and resilience under pressure. Proficient in Microsoft Office suite, CRM software, and basic accounting, with a strong track record of revenue growth tracking. Career goals include leveraging skills to enhance customer satisfaction and drive business success.

Overview

3
3
Languages
5
5
years of post-secondary education
7
7
years of professional experience

Work history

Sales and customer service representative

Flipside Restaurant and cafe LLC
Dubai, UAE
05.2022 - 02.2026
  • Established strong relationships with customers, enhancing brand loyalty.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Managed daily sales operations to achieve business objectives.
  • Identified potential sales leads using market research strategies.
  • Maintained high standards of professionalism whilst interacting with customers.

Sales assistant

Regent Global Trading Co. LLC
Dubai, UAE
01.2019 - 01.2022
  • Assisted customers with product selection for optimal satisfaction.
  • Collaborated effectively with team members to meet sales targets.
  • Explained establishment policies to customers and offered advice on selections.
  • Demonstrated product usage and features to customers.

Education

Bachelor of Business Administration - Business Management

Albedo School of Business Management
India
03.2015 - 10.2019

Skills

  • Customer service systems
  • Empathy in customer interactions
  • Fluency in multiple languages
  • Revenue growth tracking
  • Microsoft office suite proficiency
  • Basic accounting
  • CRM Software proficiency
  • Resilience under pressure

Languages

English
Proficient (C2)
Arabic
Advanced
Hindi
Fluent

Timeline

Sales and customer service representative

Flipside Restaurant and cafe LLC
05.2022 - 02.2026

Sales assistant

Regent Global Trading Co. LLC
01.2019 - 01.2022

Bachelor of Business Administration - Business Management

Albedo School of Business Management
03.2015 - 10.2019
Mohammed Shaukat