Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Mohammed Shinas

Mohammed Shinas

Dubai,United Arab Emirates

Summary

Logistic professional with over 8 years’ of experience in Customer service, Documentation, Ship spares handling, Airfreight pricing, and DG handling .Always looks for a challenging position that permits implementation of my knowledge for the progress of company and myself. My aim is to be part of dynamic global organization and to deliver the best result for the organization. And I am always open for learning which I always believe is that basic building block which a passionate candidate can ever have.


 Expertise in handling Transit goods ,Perishable and DG goods
 High Knowledge of Shipping Import, Export & Transit for Air ,Sea ,Local transport
 Certified in handling Dangerous Goods
 Free zone Experience in handling clearance and local cargo transfers.
 Managing and leading the team to achieve daily objectives & organization goals
 Coordination with Jebel Ali port CFS for various cargo handling including Ship spares.
 Coordination with Overseas agents for clearance & delivery.
 Team worker with Strong Administration & interpersonal skill having efficiency to deal with professionalism

Overview

8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Senior Customer Service Agent

Dnata Logistics
Dubai, United Arab emirates
10.2017 - Current
  • Handled key accounts, such as Kanoo Shipping, Man Energy Solutions, etc., by providing logistics support for import and export shipments.
  • Specialised in handling air, land, and ocean freight import and export, including DG and non-DG.
  • Coordination with overseas agents for import clearance and export arrangements on various Incoterms.
  • Handling dangerous goods by inspecting the cargo for DG items.
  • Handling perishable goods, and delivering the goods to cruise vessels.
  • Arranging clearance for landing material from the vessel in Jebel Ali, Port Rashid, Dry Dock, Hamriyah port, Musaffah port, and Jebel Ali ports.
  • Aware of customs procedures and requirements for inspection at any seaport and airport in the UAE.
  • Maintaining reports of the team's performance and business graph.
  • Approaching customs officials for any issues during clearance.
  • Coordination with the airline or freight forwarders for AF, and LCL rates.
  • National Media Council approval for printed material used for vessels from UAE authorities.
  • Knowledge of Mirsal 2 regarding all types of declaration and inspection, ADM booking for DNATA shipments.
  • Guiding and monitoring operations team, customs clearance team, and transportation team for smooth arrangement of shipment clearance and delivery.
  • Supporting customers by providing cost control measures, such as offering the best freight and service level based on their material requirements, and liaising with the demand forecasting and planning team to provide cost-effective service.
  • Knowledge of Mirsal 2 regarding all types of declaration and inspection, ADM booking for DNATA shipments.




Operations executive

Euro link freight services
Dubai, United Arab emirates
08.2016 - 09.2017

• Handling complete activities for import and exports
• Routing shipments instructions to origin office for cross trade and import shipment
• Follow ups for import shipment documents and updating status of shipment to respective
customers
• Arranging clearance and delivery once shipment reaches at destination and follow ups for
prompt delivery
• Arranging quotes and pricing and coordinating with customer to secure required approval
• Sending pre alerts with supporting docs for all shipments to respective customer for every
export and import shipment execution
• Arranging pick and pack from our w/h as per orders giving by customers and later will
provide with complete packing details for further proceeding of the shipment
• Coordinating with internal all departments case to case for smooth operations to be done
• Costing of files and handing over to accounts department after execution of every
shipment without any delays
• Follow ups with liners& and transportation companies for shipment arrival details and
later will update customers regarding arrival of shipments
• Handling all kind of personal effect cargo
• Direct FCL exports as well as LCL shipments

Education

Master of Business Administration - Marketing

Srinivas institute of management studies
India
03.2012 - 04.2014

Bachelor of Business Managment - Marketing

P.A college of engineering
India
03.2009 - 03.2012

Skills


  • High Knowledge of Shipping
  • E-Freight Suite
  • Outlook
  • Ship spares handling
  • Dangerous Goods handling

Languages

English
Fluent
Hindi
Fluent
Malayalam
Fluent

Certification

IATA Dangerous Goods Regulation

Timeline

Senior Customer Service Agent

Dnata Logistics
10.2017 - Current

Operations executive

Euro link freight services
08.2016 - 09.2017

Master of Business Administration - Marketing

Srinivas institute of management studies
03.2012 - 04.2014

Bachelor of Business Managment - Marketing

P.A college of engineering
03.2009 - 03.2012
Mohammed Shinas