Mohammed Shuhaib

• Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
• Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
• Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.
• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
• Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
• Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
• Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
• Managed and maintained website, including all website categories, features, products, and visual merchandising. Work with content creators to ensure the website is always up to date.

• Analyzed past sales data and team performance to develop realistic quarterly sales goals.
• Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
• Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
• Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Demonstrated products and features to customers, answered questions and overcame objections.

• Making Cold Calls to expand client base.
• Managing Key Clients and Advising them with Current Trends of Markets for Mutual Funds, Direct Equities and all other Financial Instruments.
• Explaining to potential clients different investment schemes available and there benefits through cold calls and through Leads Generated through Call Center.
• Arranging appointments with interested clients to meet them at client location so as to have a detailed discussion of their expectations.
• Mapping Client requirements with the best available investment plans.
• Conducting investment workshops for client once they narrow down on a specific investment plan.
• Signing off the deal with the clients once they are satisfied with the plan.
• Advice existing clients on the changing trends in the market and suggesting changes in the investment pattern