MOHAMMED SIHAN
Ajman,United Arab Emirates
Summary
Dedicated and approachable Store Sales Attendant with solid experience in retail sales and customer service. Known for strong communication skills, teamwork, and maintaining a positive attitude in fast-paced environments. Committed to providing a seamless shopping experience while efficiently supporting store operations. Proven ability to drive sales and enhance customer satisfaction through product knowledge and attentive service. A reliable team player who thrives in collaborative settings and actively contributes to a positive workplace culture. Eager to apply a strong work ethic and adaptability in a progressive organization while pursuing professional growth.
Overview
14
14
years of professional experience
Work history
Store Sales Attendant
Abu Dhabi National Oil Company (ADNOC)
, United Arab Emirates
07.2022 - 06.2025
- Supporting customers with their purchases, ensuring displays are tidy and well-stocked, and accurately processing transactions at the point of sale.
- Provided exceptional customer service by addressing queries and assisting with products.
- Facilitated vehicle refuelling, ensuring prompt and safe service delivery.
- Operated fuel dispensers and POS systems for accurate transaction processing.
- Monitored fuel levels, reporting low stock or maintenance issues to supervisor.
- Maintain cleanliness and organization of the store, including shelves and counters, and ensure the forecourt remains clean and safe at all times.
- Provide support to team members during busy periods and maintain clear communication with store and shift managers to ensure efficient daily operations.
- Worked effectively in shifts within high-paced environment, including nights and weekends.
Crew member
Tim Hortons
Abu Dhabi, United Arab Emirates
11.2015 - 07.2018
- Greeted customers warmly, ensuring accurate and prompt food and beverage orders.
- Prepared coffee, beverages, and food items according to hygiene protocols and company standards.
- Maintained cleanliness and organisation of dining area, kitchen, and front counter.
- Restocked supplies and ingredients to support uninterrupted operations during peak hours.
- Promoted new menu items while providing efficient, friendly service.
- Collaborated with team members to enhance customer service and overall store performance.
- Executed opening and closing duties, including inventory checks and daily cleaning routines.
Customer Service
Woqod (Qatari oil and gas company)
Doha, Qatar
10.2012 - 04.2015
- Assisted customers in efficient and safe use of vacuum and interior cleaning services.
- Operated vacuum machines and maintained equipment to ensure optimal functionality.
- Guided customers through vacuum processes, offering clear instructions as necessary.
- Delivered courteous service to enhance customer experience.
Crew Member
MacDonald
Riyad, Saudi Arabia
04.2011 - 12.2011
- Efficiently processed customer orders and served food with precision.
- Prepared food and beverages in accordance with McDonald’s standards.
- Maintained cleanliness across dining, kitchen, and counter areas.
- Delivered friendly customer service while supporting team operations.
Education
Garagoda Muslim Maha Vidyalaya
Sri LankaCertifications
Skills
- Self-confidence
- Morale & Virtues
- Good planning
- Good efforts
- Sociable with pleasing personality
- Can work under pressure with time-bound performance
- Driven by results
- Stock replenishment efficiency
- Handling customer complaints
- Reliable time-management
- Strong Team player
Languages
English
Fluent
Tamil
Fluent
Arabic
Elementary
Hindi
Elementary
Timeline
Store Sales Attendant
Abu Dhabi National Oil Company (ADNOC)
07.2022 - 06.2025
Crew member
Tim Hortons
11.2015 - 07.2018
Customer Service
Woqod (Qatari oil and gas company)
10.2012 - 04.2015
Crew Member
MacDonald
04.2011 - 12.2011
Garagoda Muslim Maha Vidyalaya
Certifications
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