Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MOHAMMED WAHAZ

Stockroom Specialist
Sharjah,SH

Summary

Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over 30 -40 customers daily.

Overview

3
3
years of post-secondary education
3
3
years of professional experience

Work History

Storekeeper

Adidas
sharjah, sharjah
09.2019 - Current

STOCKROOM SPECIALIST

  • Used retail and commercial expertise to maximise sales opportunities by prioritizing merchandise flow to the sales floor.
  • Accurately recorded all inter-store and warehouse inventory movement and did this in a timely manner.
  • Collaborated actively and respectfully with the team members to meet or exceed store goals
  • Maintained an effective and organized stockroom area.

RETAIL PROFESSIONAL

  • Assisted customers by answering questions and suggesting merchandise.
  • Having a weekly sessions with the management team in order to drive sales in the store.
  • Assisted every customers by following the service standards in the company.
  • Inspired every customers about the brand by sharing the product details and sharing the history of the brand.
  • Created an emotional connection with every customer by being passionate and enthusiastic brand ambassador.
  • Communicated a desire for ongoing learning and welcomed all available opportunities to increase performance.

Part Time

Adidas
Dubai, Dubai
09.2018 - 07.2019
  • Assisted customers by answering questions and suggesting merchandise.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Received product shipments and organized in stockroom storage area.
  • Maintained customer satisfaction while handling product returns quickly and professionally.

Call Center Customer Service Representative

Feedback market research
Al mahatta, Sharjah
01.2018 - 07.2018
  • Responded to customer comments and questions via LiveChat during shifts.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Described and explained details about product options to inform customers and guide purchasing decisions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Documented and detailed calls and complaints using call center's CRM database.

Education

High School Diploma -

Gulf Asian English School
Sharjah
01.2015 - 03.2017

BBA - Business Administration

University of The People
US
01.2021 - Current

Skills

    Shipping and receiving

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Accomplishments

    I have taken full ownership of the BOH following the company policy and procedures and helped to drive sales with the product available and pre-ordered stocks for upcoming promotions and campaigns.

    Recognized as the best back-store arrangement throughout the district by the district manager.

Timeline

BBA - Business Administration

University of The People
01.2021 - Current

Storekeeper

Adidas
09.2019 - Current

Part Time

Adidas
09.2018 - 07.2019

Call Center Customer Service Representative

Feedback market research
01.2018 - 07.2018

High School Diploma -

Gulf Asian English School
01.2015 - 03.2017
MOHAMMED WAHAZStockroom Specialist