Summary
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Mohammed Wassim

Mohammed Wassim

Abu Dhabi

Summary

Dynamic professional with a proven track record in enhancing customer experiences and streamlining operations, as demonstrated at QTickets. Expert in organizational skills and customer service, I excel in environments requiring adaptability and problem-solving. Achieved significant improvements in event efficiency and satisfaction.

Work History

Merchandiser

S&E Events
01.2025 - Current
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Ticket Scanner

QTickets
11.2024 - 12.2024
  • Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
  • Streamlined ticket validation process by maintaining up-to-date knowledge of event-specific information and venue layouts.
  • Partnered effectively with other event staff members, such as ushers and concessions personnel, to address guest inquiries and concerns during the course of an event.
  • Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.

Volunteer

SS Events
09.2024 - 10.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Education

Higher Secondary Certificate(HSC) - Science

Shaikh Khalifa Bin Zayed Bangladesh Islamia School
Abu Dhabi, United Arab Emirates
08-2024

Skills

  • Friendly and outgoing
  • le and punctual
  • ReliabBrand presentations
  • Organizational skills
  • Time management abilities
  • Multitasking Abilities
  • Customer service
  • Teamwork and collaboration
  • Professionalism
  • Hand and power tool operation
  • Excellent communication
  • Critical thinking
  • Problem-solving
  • Product expertise
  • Analytical thinking
  • Adaptability and flexibility
  • Quality assurance
  • Project coordination
  • Staff training

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Timeline

Merchandiser

S&E Events
01.2025 - Current

Ticket Scanner

QTickets
11.2024 - 12.2024

Volunteer

SS Events
09.2024 - 10.2024

Higher Secondary Certificate(HSC) - Science

Shaikh Khalifa Bin Zayed Bangladesh Islamia School

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Mohammed Wassim