Mohammed Abdul Sameer
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. 7 years experience into facilities management. Open to pursue a career that can enhance my knowledge and experience with a strong background in Health, Safety & Environmental Quality , Soft Services Operations, Management and Administrative job.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SOFT SERVICES SUPERVISOR
ADEEB FACILITIES MANAGEMENT LLC
Al Ain City
01.2021 - Current
- Directly reporting to FMD Manager (UAE University client), assigned to supervise soft services & support services operation;s of UAE University Sites Campuses, Institutes, Residential Hostels, Villas & Apartments. Provide a first line contact for the facilities department for all the internal and external customers\ contractors.
- Liaising with direct service providers General Manager, Operation Manager , Cleaning Manager, Maintenance Department, HVAC, Administration & Reception, Security Supervisor, Waste Management, Pest Control, Operational procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
SOFT SERVICE ADMINISTRATOR
UNIVERSAL VOLTAS LLC
Al Ain City
03.2018 - 02.2021
- Providing administration support to the UAEU Clients/ contractors
- Taking minutes of Meetings
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Arranging internal & external meetings with clients
- Preparing monthly contractors billing summary
- Answering incoming calls taking messages and redirecting calls as required
- Checking all soft & support services contractors daily attendance, maintaining all offices documents
- Arranging site visit with the companies and asking for quotations and follow ups
- keeping records for all invoices
- Compiling and gathering data for Operational monthly reports
- Updates and maintains inventory record, cost & consumption report
- Preparing monthly timesheet record
- Collaborated closely with technicians to ensure proper scheduling and allocation of resources for optimal results.
CLEANING SUPERVISOR
ADNH COMPASS
06.2015 - 02.2018
- Directly reporting to Senior Soft Service Operation Manager.
- Supervise soft services operation of UAE University Institutes.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Educated staff on environmentally friendly practices, incorporating sustainable methods into daily operations where possible.
- Hands on training to new staff handling of machines, daily tbt, SWP, SOP , Risk Assessments.
Education
High School Diploma -
IIBM - INDIAN INSTITUTE OF BUSINESS MANAGEMENT
HYDERABAD - INDIA04.2007
BACHELOR DEGREE -
PRAGATHI MAHA VIDYALAY DEGREE COOLEGE
01.2007
INTERMIDIATE EDUCATION -
WESLEY JUNIOR COLLEGE
HYDERABAD- INDIA01.2004
SECONDARY EDUCATION -
ST JOHNN'S CHURCH HIGH SCHOOL
04.2001
Skills
- Staff Supervision
- Event Coordination
- Good Communication
- Team Oversight
- Best Practices Implementation
- Time Management
- MS Office
- Meeting Coordination
- Work Planning and Prioritization
- Document Control
- UAE Driving Lisence (Manual)
Certification
- 08/2017, IOSH MANAGING SAFELY COURSE, TWT INTERNATIONAL
- 08/2017, NEBOSH CERTIFICATION COURSE, TWT INTERNATIONAL
Training Seminar
- Health and Safety Environment
- BICSc Trainers Training
- Waste Management
- Pest Control
- SWP & SOP
- Civil Defense Fire Safety Awareness Training
- IOSH Managing Safely
- You as a Supervisor" Effective Leadership Training
- Management Skill Training "Problem Solving "
- Safe Handling of Chemicals Training
- COSHH
- MSDS
- Risk Assessment
- BICS Trainers Training
- Work from Height
- Scaffolding & Glass Cleaning
- Handling of Machineries
Work Ethics
- Multi-management skills
- Punctuality
- Transparency
- Trustworthy
Timeline
SOFT SERVICES SUPERVISOR
ADEEB FACILITIES MANAGEMENT LLC
01.2021 - Current
SOFT SERVICE ADMINISTRATOR
UNIVERSAL VOLTAS LLC
03.2018 - 02.2021
CLEANING SUPERVISOR
ADNH COMPASS
06.2015 - 02.2018
High School Diploma -
IIBM - INDIAN INSTITUTE OF BUSINESS MANAGEMENT
BACHELOR DEGREE -
PRAGATHI MAHA VIDYALAY DEGREE COOLEGE
INTERMIDIATE EDUCATION -
WESLEY JUNIOR COLLEGE
SECONDARY EDUCATION -
ST JOHNN'S CHURCH HIGH SCHOOL