Dynamic and motivated professional eager to leverage academic knowledge and skills in a challenging role within a reputable organization. Committed to contributing to organizational goals while pursuing personal growth and development. Strong desire to learn and adapt in a fast-paced environment, ensuring alignment with the company\'s vision and objectives. Prepared to embrace opportunities that foster professional advancement and meaningful contributions to team success.
·Managed daily accounting tasks including journal entries, reconciliations, and expense tracking.
·Monitored and reported daily sales performance across all branches.
·Verified and inspected vendor and internal invoices for accuracy and compliance.
·Supervised a team of sales staff, ensuring adherence to performance targets and operational standards.
·Processed monthly payroll for all employees, including calculating and submitting staff commissions.
·Coordinated monthly shift schedules for approximately 50 staff, ensuring smooth operations.
·Supported HR functions such as maintaining employee records, onboarding new hires, and coordinating leave requests.
·Handled administrative responsibilities including office correspondence, document control, and general operations support.
·Took on multiple additional roles and responsibilities beyond the designated position, demonstrating flexibility and reliability.
Key Responsibilities & Achievements:
1. Wages Protection System (WPS) Officer:
• Accurately processed daily salary transfers for multiple corporate clients through the UAE WPS system.
• Ensured full compliance with Central Bank regulations and client-specific requirements for timely wage disbursements.
• Coordinated with HR/payroll departments to manage bulk salary submissions and resolve discrepancies.
2. Customer Service & Front Desk Operations:
• Served as a Cashier and Remittance Executive handling large volumes of daily transactions in foreign exchange and money transfers.
• Delivered personalized customer service to individuals from diverse nationalities, ensuring cultural sensitivity and effective communication.
• Maintained speed, accuracy, and compliance with AML/KYC procedures at the front desk.
3. Hotel Currency Exchange Representative:
• Acted as a company liaison to high-end hotels for B2B currency exchange services.
• Visited luxury hotels across Dubai to facilitate bulk currency exchanges with top management.
• Developed and maintained strong relationships with senior hotel managers, ensuring recurring business and trust.
4. Operational Excellence:
• Maintained 100% transaction accuracy and balanced daily reports as per audit standards.
• Assisted in training junior cashiers and provided peer-level support for system usage and customer handling.