Mohammed Afroz Hussain
Dubai,DU
Summary
Dynamic IT Solutions Supervisor at People Tech Soft, adept at driving strategic business development and solution selling. Proven track record in exceeding sales targets while fostering client relationships and mentoring teams. Skilled in CRM management and negotiation, delivering tailored IT solutions that enhance operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Solutions Supervisor
People TechSoft IT Solutions Private Limited
09.2023 - 09.2025
- Led cross-functional teams to deliver innovative technology solutions, enhancing operational efficiency.
- Developed and maintained IT policies and procedures to ensure compliance with industry standards.
- Mentored junior staff in technical skills and best practices, fostering professional development.
- Established standard operating procedures for IT department, promoting consistency in service delivery across the organization.
- Achieve or exceed monthly and quarterly sales targets while maintaining accurate CRM records
IT Specialist
Access Media Tech
06.2017 - 09.2021
- Identify and generate new business opportunities through prospecting, cold calling, and networking within target industries.
- Promote and sell IT products, software, and cloud-based solutions by understanding client requirements and delivering tailored proposals.
- Build and maintain strong client relationships to ensure customer satisfaction and long-term account growth.
- Collaborate with technical and pre-sales teams to design customized solutions that meet business and technical needs.
- Negotiate contracts, close deals, and consistently achieve or exceed monthly and quarterly sales targets.
Education
Master of Science - Computer Science
Anglia Ruskin University
Cambridge United Kingdom08-2023
Bachelor of Science - Computer Science
Jawaharlal Nehru Technology University
India03-2016
Skills
- Solution Selling
- Negotiation & Deal Closing
- CRM Management
- Strategic Business Development
- Software-as-a-Service (SaaS) / ERP / CRM Management & Multitasking
- Microsoft Office Suite (Excel, PowerPoint, Outlook)
- BI Tools (Power BI)
- Team Collaboration & Adaptability
- Self-Motivation & Target Orientation
- Professionalism & Integrity
Certification
- Data Analyst (Microsoft)
- Power BI (Microsoft)
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
IT Solutions Supervisor
People TechSoft IT Solutions Private Limited
09.2023 - 09.2025
IT Specialist
Access Media Tech
06.2017 - 09.2021
Master of Science - Computer Science
Anglia Ruskin University
Bachelor of Science - Computer Science
Jawaharlal Nehru Technology University