Mohammed Esameldien Mahgoub Gadalla

-Coordinate hiring processes from start to finish.
-Submission of documentation to Immigration for visa applications and manage the online visa channel for both ministry and free zones.
-Collect and data entry of all necessary documents in order to organize all official work.
-Organize and submit periodic renewal of company licenses and permits.
-Prepare CO and duty exemption certificates.
-Coordinate rental agreements and renewals.
-Represent the company before official and unofficial departments.

• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.

• Performed complex mechanical alignments and calibration of equipment to quality standards.
• Organized work to meet demanding production goals.
• Completed job reports and logs immediately following service calls.
• Planned, scheduled and delegated daily work to team of employees.
• Read manuals and manufacturer instructions to install and troubleshoot devices.

• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Documented customer interactions using SalesForce to capture data in processing system.

• Processed and entered customer orders into database and provided proactive customer service for accounts.
• Reported customer feedback to management.
• Maintained department procedures manual detailing processing requirements for each individual account.
• Tracked orders and notified customers of status or potential delays.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.