Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic
MOHAMMED FARIS BANGALAV PARAMBIL

MOHAMMED FARIS BANGALAV PARAMBIL

Sharjah,U.A.E

Summary

Dedicated professional with expertise in customer relationship management, vehicle inspection, and service scheduling. Demonstrates strong communication skills and problem-solving abilities, ensuring efficient technical documentation and seamless service delivery. Committed to leveraging skills to enhance operational efficiency and drive customer satisfaction.

Experienced Automotive Service Advisor with knack for delivering top-notch customer service and streamlining operations. Excel at diagnosing vehicle issues, coordinating repairs, and ensuring customer satisfaction. Consistently enhance service department efficiency and foster lasting client relationships through clear communication and problem-solving skills.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Automotive service advisor

JASAR AL NABAA AUTO MAINT.W.SHOP
SHARJAH, UNITED ARAB EMIRATES
11.2021 - Current
  • Advised customers on suitable automotive services based on vehicle condition and client needs.
  • Coordinated service appointments and ensured timely completion of repairs and maintenance work.
  • Conducted follow-up communications with clients to confirm satisfaction and address any concerns.
  • Assisted technicians in diagnosing vehicle issues by accurately documenting customer complaints.
  • Facilitated communication between clients and technicians to enhance service delivery and customer experiance.

Education

Engineer's degree - AUTOMOTIVE ENGINEER

MALABAR COLLEGE OF ENGINEERING AND TECHNOLOGY
THRISSUR, KERALA/INDIA
08.2017 - 08.2021

High School Diploma - SCIENCE

AL AMEER ENGLISH SCHOOL, AJMAN
AJMAN, UNITED ARAB EMIRATES
04.2015 - 03.2017

Skills

  • Customer relationship management
  • Vehicle inspection
  • Service scheduling
  • Technical documentation
  • Communication skills
  • Problem-solving

Languages

English
Advanced
Hindi
Intermediate
Malayalam
Native
Tamil
Intermediate

Certification

INTERNSHIP AT VELLORE MOTORS IZUSU SML DEALERSHIP


INTERNSHIP AT PRAKASH BUS BODY BUILDERS


INTERNSHIP AT TRIUMPH MOTORCYCLES, KOCHI

References

References available upon request.

Timeline

Automotive service advisor

JASAR AL NABAA AUTO MAINT.W.SHOP
11.2021 - Current

Engineer's degree - AUTOMOTIVE ENGINEER

MALABAR COLLEGE OF ENGINEERING AND TECHNOLOGY
08.2017 - 08.2021

High School Diploma - SCIENCE

AL AMEER ENGLISH SCHOOL, AJMAN
04.2015 - 03.2017
MOHAMMED FARIS BANGALAV PARAMBIL