Mohammed Jawad Lathia
Dubai
Summary
Highly motivated and results-driven individual with a proven track record in sales and customer services. Seeking a challenging position where I can utilize my strong interpersonal skills and passion for exceeding customer expectations to contribute to the growth and success of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry and Research
AVAFIVE INFORMATION TECHNOLOGY LLC
2023.02 - 2023.05
- Research and collect data of specific projects by topics.
- Input researched data from source to Google Sheets.
- Compile, verify accuracy and sort information to prepare source data for entries.
- Review data for duplicates, deficiencies, or errors.
- Re-edit, modify and correct if there's any errors or incompatibilities.
Sales and Customer Service
GIORDANO
2021.05 - 2022.10
- Provided excellent shopping environment to customers and generating maximum business results.
- Guided and recommended the clothes to customers matching with their personality.
- Responsible for responding to customer queries and update latest and upcoming dress to customers.
- Responsible for the handling cash as well as processing payments through cards.
- Met individual sales goals by maximizing selling opportunities.
- Provided professional services and support in a dynamic work environment.
Retail Sales Associate
REMAX Mobile Accessories Sales & Distribution
2018.03 - 2020.10
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features to customers and offered advice on best-fit choices based on customer needs.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Worked as a team with other co-workers to ensure each and every customer is promptly assisted.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked, replenished and organized inventories with accuracy and efficiency.
Education
Bachelor of Science - Physics
University Of Dagon
Yangon, Myanmar02.2008
Skills
- Active Listening
- Attention to Detail
- Customer Service-Oriented
- Customer Relations
- Communication Skills
- Computer Skills
- Microsoft Office
- Interpersonal Skills
- Teamwork and Collaboration
- Organization
- Time Management
- Strong desire to learn
Certification
- Certificate in Professional Graphic Design
- Certificate in A+ (Computer Hardware Technician Course)
- Certificate in Net+ (Computer Network Technician Course)
- Certificate in Pharmacist Aid Course
Additional Information
- Nationality : Myanmar
- Visa Status : Freelance/Residence
- Visa Expiry Date : 04 Aug 2025
Languages
Arabic
Beginner (A1)
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Timeline
Data Entry and Research
AVAFIVE INFORMATION TECHNOLOGY LLC
2023.02 - 2023.05
Sales and Customer Service
GIORDANO
2021.05 - 2022.10
Retail Sales Associate
REMAX Mobile Accessories Sales & Distribution
2018.03 - 2020.10
Bachelor of Science - Physics
University Of Dagon
- Certificate in Professional Graphic Design
- Certificate in A+ (Computer Hardware Technician Course)
- Certificate in Net+ (Computer Network Technician Course)
- Certificate in Pharmacist Aid Course
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