Mohammed Jesudeen Shahabudeen
Dubai,UAE
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Systems Development Technician
GDRFA-Dubai
Dubai, UAE
11.2023 - Current
- Executed safety protocols during all development stages, maintained workplace safety.
- Analysed performance metrics and implemented indexing solutions to mitigate issues.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Monitored server health regularly, preventing potential system failures.
- Conducted routine system checks for improved operational efficiency.
- Managed server installations to ensure seamless network connectivity.
- Developed solutions to limit access to protected data and programs.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Analyzed data and information to identify issues and create tailored solutions.
Key System Technician
GDRFA-Dubai
Dubai, Dubai
03.2023 - 11.2023
- Maintained clean working environment, upheld compliance with health and safety regulations.
- Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
- Used hand and power tools to install or repair electronic components and assemblies.
Computer Technician
GDRFA-Dubai
Dubai, UAE
10.2011 - 04.2023
- Performed regular upgrades to keep systems updated and in good working order.
- Reduced system crashes with proactive hardware upgrading procedures.
- Performed routine maintenance to prevent system outages and failures.
- Set up and maintained backup system for file servers and in-office desktop computers.
- Installed well-functioning LAN/WAN and managed IP, servers and other network components.
- Assisted colleagues with troubleshooting, fostered a supportive work environment.
- Assessed performance of operating systems, software and hardware and addressed any problems observed.
- Maintained scanners, printers and other computer peripheral equipment.
- Offered technical support on-site, via phone or email for enhanced customer service.
- Created back-up files for retrieval during potential system failures.
- Installed new hardware, improved system performance.
- Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
- Monitored and updated stock levels and inventory databases.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Technology - Computer Science
Techno Global University
India 04.2010 - 09.2013
Skills
- Network configuration
- Technical troubleshooting
- Server maintenance
- Risk Management
- Quality Assurance
- Technical support
- Hardware and software installation
- Communication proficiency
Languages
English
Fluent
Arabic
Beginner
Hindi
Fluent
Malayalam
Native
Timeline
Systems Development Technician
GDRFA-Dubai
11.2023 - Current
Key System Technician
GDRFA-Dubai
03.2023 - 11.2023
Computer Technician
GDRFA-Dubai
10.2011 - 04.2023
Bachelor of Technology - Computer Science
Techno Global University
04.2010 - 09.2013
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