Summary
Skills
Work History
Education
Overview
Generic
Mohammed Kasim Shaikh

Mohammed Kasim Shaikh

Dubai

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Skills

  • SQL
  • Excel
  • VBA
  • Machine Learning
  • Data Migration
  • Python Programming
  • Tableau
  • Microsoft Power BI
  • Data Visualization and Presentations

Work History

Logistics Data Analyst

Oil & Gas, Aramex Emirates LLC
Dubai
12.2018 - Current
  • Applied advanced statistical techniques, including regression analysis and time series forecasting, to generate accurate demand forecasts, reducing excess inventory by 14%
  • Created and maintained data warehouses to streamline data storage and retrieval, implementing ETL processes for efficient reporting and analysis
  • Led the implementation of reverse logistics strategies, resulting in a significant reduction in return processing time and improved customer satisfaction
  • Collaborated with cross-functional teams to integrate real-time data feeds into operational processes, enhancing visibility and responsiveness in supply chain management
  • Played a significant role for client during SAP implementation
  • Optimum utilization of internal resources and continuous improvement in performance of one day market shipments, achieving a KPI of > 95%
  • Achieved an SLA of > 90% by maintaining consistent communication with the warehouse regarding the pick/pack process
  • Designed and automated interactive dashboards using Tableau, providing stakeholders with real-time insights into key performance indicators and enabling data-driven decision-making
  • Conducted root cause analysis for logistics-related issues, leveraging SQL queries to extract and analyze data from large datasets
  • Implemented vendor performance dashboards, monitoring key metrics to optimize relationships and ensure compliance with service level agreements
  • Collaboration with customers, shipper, freight forwarders, carriers, transporters, & suppliers in the global supply chain contacts
  • Conducted cost-benefit analyses for logistics initiatives, identifying opportunities for cost reduction and process optimization
  • Collaborated in the development of SQL-based queries for data cleaning, validation, and preprocessing
  • Executed complex SQL queries for data extraction, transformation, and loading (ETL) processes, ensuring the accuracy and integrity of the data
  • Achievements Certificate of Recognition by
  • Schlumberger (Client) Employee of the Quarter –
  • Aramex Certificate of appreciation –
  • Operations – Aramex
  • Projects Lead a special project - ESM inwith a team of 10 logistics coordinators and 5 document controllers.

Customer Service Advisor

Effort Private LTD
05.2013 - 01.2016
  • Responded to customer requests for products and services
  • Provided primary support to internal and external stakeholders
  • Strong levels of customer service and after-sales support
  • Followed up with customers about resolved issues to maintain high standards of customer satisfaction
  • Ensuring Customer satisfaction score >95%
  • Upselling various products to customers as per the eligibility criteria
  • Ensuring capturing data accurately in the ERP system Achieved monthly sales target of 30 products and maintain lower average handle time (AHT) per call
  • Recognized and awarded by senior management as best customer service advisor for maintaining excellent quality.

Education

Master of Science - Data Science

Periyar University

Bachelor’s Science & Information Technology -

IBVE Unviersity

Overview

11
11
years of professional experience
Mohammed Kasim Shaikh