mohammed maysour al omur
Dubai,UAE
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sale
through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Car Rental Manager
STUTTGART RENT A CAR
Dubai, UAE
02.2023 - Current
- I am currently holding the position of office manager responsible for personnel and administrative matters in the office under the supervision of the employer .
- Reached sales targets through vehicle upgrades, insurance and optional extra upselling.
- Achieved high levels of customer satisfaction to increase recommendations and repeat business.
- Processed vehicle returns and recorded issues to enable relevant follow-up action.
- Completed trip reporting for up to 30 rental vehicles daily for accurate, up-to-date records.
- Prepared vehicles to high-quality standards for excellent customer satisfaction.
- participate with the business owner in car pirchases and supervise their manintenance
- work on the tares platform for the RTA system and for contract billing programs in an accurate and thoughtful manned
- Verified and documented driver information to quickly complete booking transactions.
sales maneger
AL HILAL CAR RENTAL
DUBAI, UAE
06.2022 - 01.2023
- Worked with customers to review pricing structures and explain the cars specifications.
- Delivering cars to customers dealing with them and solving their problems
- In addition to my work in sales i used to receive car maintenance from A to Z
- Analysed customer feedback and developed new techniques to support retention.
- Promoted products and services across social media platforms to increase online exposure.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Generated new prospect leads through industry networking and strategic ambassador partnerships.
Purchasing Manager
FOR A PERSON WITHOUT A COMPANY
Bur Dubai, Dubai
12.2021 - 05.2022
- Updated matrixes with product cost changes to facilitate accurate budgeting.
- Buying maintaining and selling cars from auctions in sharjah
- knowledge of maintenance garages and car parts to save the lagest amount of money
- Reviewed and renegotiated key contracts to maintain cost-effectiveness.
- Kept clear, up-to-date records of stock, components and materials.
Delivery Driver
REGENCY CAR RENTAL
Dubai, UAE
07.2021 - 11.2021
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Learn and memorize the streets in dubai and others
- learn how to buy and inspect cars
- Maintaining the safety of cars in all respects and taking care of them
- Maintained clear customer records by securing signatures on invoices, deliveries and other paperwork using handheld devices.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Education
Bachelor of laws - The law
Damascus university
Damascus . Syria 09.2016 - 08.2020
accounting foundations - accounting foundations
Accountant institute
Damascus . Syria 08.2017 - 09.2019
Skills
- Telemarketing
- Vehicle inspections
- Operations and asset management
- Rental agreement drafting
- Rental schedule management
- Customer dispute resolution
- Rental billing
- Merchandising expertise
- Store opening and closing
- Cash management
- Customer service
- Online sales
- Merchandising
- [Specialization] finances
- Profit management
- Fixed income F&O
Languages
Arabic
Fluent
English
Upper intermediate
Timeline
Car Rental Manager
STUTTGART RENT A CAR
02.2023 - Current
sales maneger
AL HILAL CAR RENTAL
06.2022 - 01.2023
Purchasing Manager
FOR A PERSON WITHOUT A COMPANY
12.2021 - 05.2022
Delivery Driver
REGENCY CAR RENTAL
07.2021 - 11.2021
accounting foundations - accounting foundations
Accountant institute
08.2017 - 09.2019
Bachelor of laws - The law
Damascus university
09.2016 - 08.2020
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