Mohammed Saad Mushtaha
Cairo
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
6
6
years of professional experience
Work History
Owne /Operations Supervisor
Arabia Coffee Co
Cairo
01.2022 - Current
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Directed employees on how to use equipment properly and safely.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Developed strong relationships with customers through excellent customer service practices.
Operations Executive
Modern Building Material Company
Cairo
01.2019 - 11.2020
- Created reports on performance metrics such as inventory levels, production output, customer service ratings.
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Coordinated with cross-functional teams to ensure smooth operations.
- Managed the procurement of materials needed for daily operations.
- Oversaw the maintenance of equipment used in the production process.
- Resolved escalated customer inquiries or complaints in a timely manner.
Education
Bachelor of Business Administration - Business Administration And Management
6th of October University
Cairo06-2021
Skills
- Operations Management
- Financial Administration
- Performance monitoring
- Project Management
- Risk Management
- Staff Supervision
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Personal Details
- DOB : 24/08/1999
- Nationality: Palestinian
- Resident Visa: Valid
References
References available upon request.
Timeline
Owne /Operations Supervisor
Arabia Coffee Co
01.2022 - Current
Operations Executive
Modern Building Material Company
01.2019 - 11.2020
Bachelor of Business Administration - Business Administration And Management
6th of October University
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