Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Timeline
BusinessDevelopmentManager
Mohammed Saad Sayyed

Mohammed Saad Sayyed

Communication Executive
Dubai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Relationship Officer

Citi Bank Dubai
Dubai
02.2024 - Current
  • Identify and pursue new business opportunities through cold calling, Networking, and referrals
  • Conduct financial needs assessments for clients to recommend appropriate banking products and services
  • Build and maintain strong relationships with clients to enhance customer loyalty and retention
  • Achieve sales targets and KPIs set by the management
  • Stay updated on market trends, competitor activities, and regulatory changes affecting the banking industry.

Public Relations Specialist

Craft House Interiors
07.2022 - 10.2023
  • Actively participated in trade shows and conferences, representing the brand professionally.
  • Led internal communications efforts, fostering a positive corporate culture among employees.
  • Produced and distributed internal and external communications.
  • Administration, Marketing, Emails and Calls handling, Purchase Management, Tracking and Creating Bills

Communication Associate

Embibe Education
01.2022 - 06.2022
  • Delivered clear, concise reports to senior leadership on the effectiveness of various communication strategies.
  • Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.

Associate

Tech Mahindra Service LTD
07.2021 - 12.2021
  • Retention, Customer Service, Sales and Cross selling
  • Streamlined internal communications processes, enhancing overall efficiency and productivity within the team.
  • Answered client queries and complaints to provide strong customer service.
  • Conducted market research to inform communication strategies and better understand target audience preferences.

Senior Customer Service Associate

Teleperformance Global Service LTD
06.2020 - 05.2021
  • Increased customer retention through active listening, empathy, and tailored assistance for individual needs.
  • Collaborated with team members to develop and implement strategies for improving overall customer experience.
  • Maintained detailed records of customer feedback, using data to guide improvements in processes and procedures.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.

Education

BMS - Marketing & Management

Valia College
Mumbai, India

Skills

Microsoft Officeundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Relationship Officer

Citi Bank Dubai
02.2024 - Current

Public Relations Specialist

Craft House Interiors
07.2022 - 10.2023

Communication Associate

Embibe Education
01.2022 - 06.2022

Associate

Tech Mahindra Service LTD
07.2021 - 12.2021

Senior Customer Service Associate

Teleperformance Global Service LTD
06.2020 - 05.2021

BMS - Marketing & Management

Valia College

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Mohammed Saad SayyedCommunication Executive