Mohammed Saad Sayyed
Communication Executive
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Relationship Officer
Citi Bank Dubai
Dubai
02.2024 - Current
- Identify and pursue new business opportunities through cold calling, Networking, and referrals
- Conduct financial needs assessments for clients to recommend appropriate banking products and services
- Build and maintain strong relationships with clients to enhance customer loyalty and retention
- Achieve sales targets and KPIs set by the management
- Stay updated on market trends, competitor activities, and regulatory changes affecting the banking industry.
Public Relations Specialist
Craft House Interiors
07.2022 - 10.2023
- Actively participated in trade shows and conferences, representing the brand professionally.
- Led internal communications efforts, fostering a positive corporate culture among employees.
- Produced and distributed internal and external communications.
- Administration, Marketing, Emails and Calls handling, Purchase Management, Tracking and Creating Bills
Communication Associate
Embibe Education
01.2022 - 06.2022
- Delivered clear, concise reports to senior leadership on the effectiveness of various communication strategies.
- Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
Associate
Tech Mahindra Service LTD
07.2021 - 12.2021
- Retention, Customer Service, Sales and Cross selling
- Streamlined internal communications processes, enhancing overall efficiency and productivity within the team.
- Answered client queries and complaints to provide strong customer service.
- Conducted market research to inform communication strategies and better understand target audience preferences.
Senior Customer Service Associate
Teleperformance Global Service LTD
06.2020 - 05.2021
- Increased customer retention through active listening, empathy, and tailored assistance for individual needs.
- Collaborated with team members to develop and implement strategies for improving overall customer experience.
- Maintained detailed records of customer feedback, using data to guide improvements in processes and procedures.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Education
BMS - Marketing & Management
Valia College
Mumbai, IndiaSkills
Microsoft Officeundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Officer
Citi Bank Dubai
02.2024 - Current
Public Relations Specialist
Craft House Interiors
07.2022 - 10.2023
Communication Associate
Embibe Education
01.2022 - 06.2022
Associate
Tech Mahindra Service LTD
07.2021 - 12.2021
Senior Customer Service Associate
Teleperformance Global Service LTD
06.2020 - 05.2021
BMS - Marketing & Management
Valia College
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