Mohammed Saif Rehman
Product Manager
Sharjah
Summary
Diligent Senior Product Manager offering 4 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Product Manager
Lunad Digital Portal
Dubai
06.2022 - Current
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Consulted with buyers to determine projected demand for products and services.
- Coordinated design meetings and decisions with internal departments and teams.
- Compiled product and customer data to generate informed profit projections.
- Reduced project downtime with quality product inspections.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Maintained positive vendor relations to build strong partnerships.
- Directed planning and budgeting efforts.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Boosted customer base penetration using creative promotional approaches.
- Liaised with clients to better understand business needs and current market landscape.
- Analyzed metrics to measure product performance.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Monitored market trends and competitor performance to update promotional strategies.
Product Catalog Specialist
Lunad Digital Portal
Dubai
06.2019 - 06.2022
- Create, update, and maintain the product catalog, ensuring accuracy and consistency.
- Organize and categorize products for easy navigation and searchability.
- Implement a product taxonomy and hierarchy to structure the catalog effectively.
- Input detailed product information, including descriptions, images, pricing, and specifications.
- Ensure that product data is complete, accurate, and up-to-date.
- Regularly review and audit product listings to identify and correct errors or inconsistencies.
- Monitor for duplicate or redundant product entries.
- Define and manage product attributes, such as size, color, and specifications.
- Ensure consistency in attribute naming and values.
- Enhance product information by adding customer reviews, ratings, and other relevant content.
- Analyze catalog performance and customer behavior to identify trends and opportunities for improvement.
- Train other team members or stakeholders on catalog management processes and best practices.
- Create and maintain documentation for catalog-related procedures.
Sales Coordinator
Lunad Digital Portal
Dubai
11.2018 - 06.2019
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Improved productivity by increasing customer communication and responding to feedback.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
Product Specialist
Price Fetcher
Dubai
10.2017 - 11.2018
- Identify and source digital products and services from local providers or vendors.
- Evaluate potential suppliers and negotiate contracts or agreements.
- Establish and maintain relationships with local vendors, ensuring they meet quality and performance standards.
- Monitor vendor performance, including product/service quality, delivery times, and customer support.
- Conduct market research to identify local market trends, competitors, and emerging opportunities.
- Analyze consumer needs and preferences to guide product and service sourcing decisions.
- Assess the suitability and quality of digital products and services sourced from local providers.
- Develop criteria and standards for product evaluation.
- Negotiate contracts, pricing, and terms with local vendors.
- Ensure contract compliance and manage contractual relationships.
- Promote diversity and inclusion by seeking out products and services from local businesses.
- Implement inventory tracking and management systems.
- Use data to make informed decisions about product sourcing and adjustments.
- Maintain records of product and vendor information.
- Generate reports on vendor performance, product sales, and market trends.
Sales representative
Adroit Neo Tech Solutions
05.2017 - 09.2017
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Created promotional materials to increase visibility and attract larger market share.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Generated travel-related reports for clients to facilitate decision-making.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
BBA - Accounting And Finance
Sangai International University City
Manipur, India 04.2015 - 03.2018
Grade 12 -
Sunrise English Private School Abu Dhabi, Secondary Education
Skills
Product Catalogingundefined
Timeline
Product Manager
Lunad Digital Portal
06.2022 - Current
Product Catalog Specialist
Lunad Digital Portal
06.2019 - 06.2022
Sales Coordinator
Lunad Digital Portal
11.2018 - 06.2019
Product Specialist
Price Fetcher
10.2017 - 11.2018
Sales representative
Adroit Neo Tech Solutions
05.2017 - 09.2017
BBA - Accounting And Finance
Sangai International University City
04.2015 - 03.2018
Grade 12 -
Sunrise English Private School Abu Dhabi, Secondary Education
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