MOHAMMED SALEEL VADAKKUMCHERRIYIL IBRAHIM KUTTY

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

• Coordinated consistent on-time deliveries of damage-free goods.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.

• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Examined service history and provided initial inspection of vehicle to identify issues.
• Maintained high customer satisfaction standards to meet or exceed targets.

• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Created documents by reviewing data to recommended courses of action for senior decision-making processes.

Automotive Workshop

• Prepared, operated and maintained tools and equipment.
• Inspected completed work to verify quality standards and compliance with criteria.
• Interacted with employees to demonstrate high standards and mitigate issues effectively.
• Developed and implemented new procedures to increase productivity and constructiveness.
• Reworked positions and workflow based on individual abilities and production targets.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Scheduled job assignments for staff to monitor progress and performance.
• Conducted monthly meetings with employees to discuss safety issues, status and development.

• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Examined service history and provided initial inspection of vehicle to identify issues.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Maintained quality assurance and customer satisfaction objectives.

• CHEVROLET G.M MOTORS
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Inspected equipment to identify areas of wear or causes of malfunctions.