MOHAMMED SHAROOF SHAFIL
MANGALORE,INDIA
Summary
Professional with strong background in customer service and active listening, delivering exceptional client experiences through effective communication. Proven ability to leverage product knowledge and market research to drive sales and enhance strategies. Maintains professionalism and a courteous demeanor while consistently achieving sales targets and improving overall performance.
Overview
8
8
years of professional experience
Work history
DRIVER
PRIVET
MANGALORE
03.2020 - Current
- Demonstrated composure in high-pressure situations during peak hours.
- Utilised effective navigation skills to ensure prompt parcel delivery.
- Maintained professionalism while addressing customer complaints, enhancing client relations.
- Navigated heavy traffic efficiently without compromising service quality.
Cashier
Grocery
mangalore
02.2018 - 01.2020
- Utilised Point of Sale system to expedite transactions.
- Identified counterfeit notes during cash handling, ensuring financial security.
- Trained new cashiers on store policies and procedures to uphold standards.
- Maintained professionalism while assisting difficult customers, demonstrating patience.
Education
Diploma -
St Joseph High School Bajpe
MangaloreSkills
Customer Service: Providing a positive experience for clients through polite and attentive interactions
Active Listening: Understanding and responding to passengers' or dispatchers' requests and concerns
Verbal Communication: Clearly and professionally communicating with passengers, dispatchers, and supervisors
Professionalism: Presenting a neat appearance and maintaining a courteous demeanor
Product Knowledge: Deep understanding of the products or services you sell, including their benefits and challenges
Sales Presentations & Demonstrations: Conducting effective product or service presentations
Market Research: Conducting research to understand the target market
Data Analysis: Using data to inform sales strategies and improve performance
Languages
English
Beginner
Hindi
Beginner
Malayalam
Beginner
Timeline
DRIVER
PRIVET
03.2020 - Current
Cashier
Grocery
02.2018 - 01.2020
Diploma -
St Joseph High School Bajpe
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