Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Hi, I’m
Mohammed Yaseen Syed
Bangalore,India
Summary
Overview
1
year of professional experience
3
years of post-secondary education
Work History
Class WorldwideDubai, United Arab Emirates
Customer Experience Officer
12.2023 - Current
Job overview
- Working with Serco as a Customer Experience Officer
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Delivered tailored assistance to customers.
- Completed customer orders with speed and accuracy.
- Improved efficiency and productivity by acquiring new skills.
AX Property Management Dubai, United Arab Emirates
Portfolio manager
10.2023 - 12.2023
Job overview
- Determined clients' objectives, desired return and risk appetite or tolerance.
- Maintained awareness of competitors' activities to identify and capitalise on market gaps.
- Communicated regularly with clients to discuss progress toward financial goals.
- Maintained proper asset mix and investment strategy best suited to clients' needs.
- Conducted regular financial reviews to identify opportunities for improvement and risk mitigation.
Reliance Brands LTDBangalore , India
Fashion consultant
02.2023 - 08.2023
Job overview
- Accompanied clients to malls or boutiques for curated style consultations.
- Watched fashion channels to stay abreast with the latest fashion trends and seasonal colors.
- Attended fashion shows, events and trade fairs to adopt new trends for styling.
- Collaborated with hair and makeup artists to provide styling packages for special client events.
- Provided expert advice and personalized styling tips to exceeded client expectations.
- Offered thorough client consultations to assess bespoke needs and demonstrate expertise in styling.
- Registered client information on the database to schedule follow-up appointments.
Education
Idea Worldwide College Bangalore, Inida
Bachelor of Science from Fashion
09.2020 - 08.2023
University Overview
Skills
- Market research expertise
- Customer demographics understanding
- Leadership
- Time management
- Team Management
- Customer-focused
- Public relations
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Timeline
Customer Experience Officer
Class Worldwide
12.2023 - Current
Portfolio manager
AX Property Management
10.2023 - 12.2023
Fashion consultant
Reliance Brands LTD
02.2023 - 08.2023
Idea Worldwide College
Bachelor of Science from Fashion
09.2020 - 08.2023
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